Sarah and Eric
6. august 2022
This hotel is conveniently located in the terminal at the Montreal airport. The rooms are large, clean, and modern. It’s a perfect place to crash if you only have a few hours and don’t want to go off-property.
My only complaint is about a staff member’s error. While I had pre-paid for the room, I was asked to place a credit card on hold for incidentals, which is normal. At checkout, I confirmed we were all set (no charges). Later, I found my credit card had been charged over $100 for something. The hotel said they made a mistake a refunded the charge, but I have now been charged an international transaction fee for both the charge and the refund, which is really annoying since I didn’t purchase anything.
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