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Bekræftede anmeldelser
Placering8.8
Faciliteter8.8
Service8.9
Renlighed8.9
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Gæstebruger
Elegant Queen Size Seng Værelse
Overnattede i aug. 2024
Rejs med venner
13 anmeldelse
9.0/10
Fantastisk
Slået op den 17. sep. 2024
Central location. The breakfast was average at best
Oversæt
Svar fra overnatningssted: 感謝親對我們的喜歡,海內存知己,天涯若比鄰,不管您走到哪裡,這裏總有不期而遇的温暖,等待您的下次入住哦!
Alaguiningyi
Elegant 2 enkeltsenge værelse
Overnattede i jun. 2023
Rejs med venner
4 anmeldelse
10/10
Enestående
Slået op den 11. jul. 2023
I am delighted to write an enthusiastic review for this hotel! Their front desk service and hotel environment have truly impressed me.
Firstly, the front desk service at this hotel is incredible. The staff always greet guests with a smile and are extremely friendly. They pay great attention to guests' needs and go above and beyond to provide the best assistance and advice. Whether it's check-in or inquiries about local attractions, they are always patient and attentive. Their professionalism and warm service make me feel right at home.
Secondly, the hotel environment is simply stunning. The lobby is spacious, bright, and exquisitely decorated, creating an atmosphere of elegance. The rooms are beautifully furnished, cozy, and the beddings are clean and comfortable, making guests feel completely at ease. The cleanliness throughout the hotel, both in public areas and the rooms, is maintained to a high standard.
Additionally, the hotel offers a wide range of facilities and services, enhancing the overall experience. The breakfast buffet is plentiful and delicious, catering to different tastes. The fitness center is well-equipped, allowing me to maintain a healthy exercise routine. The complimentary Wi-Fi covers the entire hotel, ensuring easy connectivity.
Overall, this hotel has provided me with an exceptionally satisfying stay. The outstanding front desk service and elegant hotel environment make me feel truly welcomed. I wholeheartedly recommend this hotel to anyone seeking comfort and excellent service. I will not hesitate to choose this hotel again on my next trip.
Oversæt
Svar fra overnatningssted: Dear guests, thank you so much for your very serious and careful comments on our hotel, we will continue to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visit again, I wish you a happy life, happy every day, all the best!
Gæstebruger
Elegant Queen Size Seng Værelse
Overnattede i dec. 2022
Familie
26 anmeldelse
9.0/10
Fantastisk
Slået op den 2. feb. 2023
came to be close to the border, this hotel is a few minutes walk away. hotel is easy to find. it got the job done.
Oversæt
Svar fra overnatningssted: Welcome to stay in our hotel, our hotel is only one hundred meters away from Dongxing Port, thank you for your praise, we will make continuous efforts! Welcome to your visit again, I wish you a pleasant trip!
Svar fra overnatningssted: 尊敬的客人,首先非常感謝您的反饋,我們深感抱歉您在入住期間遇到了不適和困擾。您的意見和建議對我們非常重要,我們一直致力於為客人提供舒適、私密的住宿環境,顯然在這次的服務中我們沒有達到您的期望,為此我們深感遺憾。關於您提到的廁所透明問題,我們已經瞭解並對此表示極度重視。我們理解這可能對您的私隱造成了影響,特別是在與小孩一同出行時。請放心,我們已經將此問題反饋給相關部門,並將儘快進行整改,以確保所有客人都能享有適當的私密空間。另外,關於衞生狀況的問題,我們也深感抱歉。我們明白清潔和衞生是酒店服務的基礎,對於您的反饋,我們已經對清潔流程進行了重新審查,並將加強對員工的培訓,以確保每一位客人都能體驗到乾淨、整潔的住宿環境。再次感謝您的反饋,您的意見是我們改進的動力。我們期待有機會再次為您服務,併為您提供更好的入住體驗。如果您有任何其他問題或需要進一步的幫助,請隨時與我們聯繫。祝您生活愉快!
Svar fra overnatningssted: 尊敬的客人,您好!非常感謝您抽出寶貴時間對我們提出反饋。首先,對於您入住期間遇到的不愉快體驗,我們深表歉意。特別是床單破損、發黴以及衣架服務未能及時提供等問題,確實反映出我們在服務細節上的疏漏,我們對此感到非常愧疚。關於衞生問題,我們已第一時間與相關部門溝通,將加強客房清潔標準與檢查流程,確保每一位客人都能享受到整潔舒適的住宿環境。同時,我們也會對前台接待人員進行進一步培訓,提升服務意識與響應速度。對於您在早餐方面感受到的不便,我們也十分重視,會加強對餐飲質量的監督與管理。我們深知,一次不愉快的入住體驗可能會影響您對整個品牌的信任。為此,我們真誠地向您道歉,並希望有機會能再次為您提供服務。如您願意,歡迎隨時聯繫我們,我們將竭誠為您服務。再次感謝您的反饋,祝您生活愉快!