Banyan Tree Dongguan Songshan Lake

The ambience of the hotel is great. The room is spacious and well decorated. Everywhere is pretty can easily take a instagrammable photo. Hotel easy access to the Zongshan Lake. Our room manager Ms. Lynn Zhu is very helpful.

New hotel in 2024 . Room was spacious and nice view . Quiet location can walked to the lake easily. Big bath tub in balcony . Really enjoyed. The Chinese restaurant food was so good , must try . The staff service was excellent specially Ms Lyne Zhu , very helpful and friendly. Thank you .

This is the first time I stay at your hotel. All of their staff were of very good attitude. However, I was somewhat disappointed with the room standard! The safe inside the room was not working and after reporting, 2 rounds of staff needed to be sent to sort that out! It appeared that the safe of the room was not managed at all during room service; which is a surprise for a such a high standard hotel! Another disappointment is the refrigerator; which was locked for unknown reasons! Despite being told that soft drinks inside it were free of charge; the refrigerator was locked with all the alcoholic drinks inside! Eventually, the room mate came to unlock it and said it was a misunderstanding of their staff! Nevertheless, the environment and facilities are of a very high standard; in particular the gym & indoor pool. Also, the breakfast was exceptionally good.

We had a very relaxing stay at Banyan Tree Songshan Lake. The hotel decor was warm and welcoming, rooms were spacious and each had an outdoor tub for relaxation. We were warmly welcomed by Jenny, the front desk staff, she was exceptional in taking care of my family’s needs. All enquiries were answered promptly and she gave us great recommendations for food, where to visit around the area. Thank you Jenny, we hope to see you again soon!

Wonderful experience for vacation in such a lovely and friendly hotel. Beautiful lake view and lots of activities available for customers to enjoy and relax. Hotel staffs are friendly and proactive to put customer first in mindset and skillset. The design of the hotel is extraordinary and awesome

The hotel is located right next to Songshan Lake, we rented the hotel bike for a nice ride around the lake for 2 hours. We arrived at the hotel early and was immediately offered an early check-in as well as late check-out time. We stayed in the Courtyard Lake View Villa, its spacious with elegant high-end design and hotel amenities. Very sizable indoor pool with well equipped sauna and steam room. Lastly, we would like to thank staff Nana for her tentative service during our stay !!!!