Gæstebruger
20. august 2023
My family and I had just evacuated from Yellowknife, I had my family in the truck driving straight through only stopping for food! We made the mistake of making a reservation at this hotel, it was are only option at the time ,On check in, the attendant at the front desk was having difficulty with the English language but the problem was the manger who was on speaker phone walking her through the process, when I arrived they were already bickering with another traveller, You got feed up and left, while I was being insulted and threatened to be denied access on a room I had already paid for, by the manager on the phone, for asking a question about the deposit, a guy behind me waiting to check in, got mad at the voice on the phone and told him he was being insulting, they kicked him out and told him to stay somewhere else! 11pm at night with the room he had already paid for!! I said yes sir no sir for the remaining phone conversation just to get my kids a place to sleep! If we had other options I would have took my $$ elsewhere, My family and I will never stay there again, I will not recommend this hotel to anyone!! Never stay at this establishment!!!
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