Hacienda Rumiloma

This is an all-around excellent place to stay! The people working here were kind and helpful with every little detail. The rooms had unique, gorgeous decor and were very clean. I ate here for breakfast, lunch, dinner and dessert multiple times and was so impressed by the excellent service and delicious food (I highly recommend the Shrimp Rumiloma dish). Thank you, Hacienda Rumiloma, I hope to return!

Did not live up to the reviews on TripAdvisor and I'm not sure what I'm more disappointed in - the hotel or the inaccurate reviews on Trip Advisor. This place is unique for sure but it has been allowed to get quite shabby and run down. We understand from locals that 15 or 20 years ago it was quite a popular spot but it's obviously been let go since that time. There was garbage and junk on the trails, furniture was dirty with holes in the furniture walkways were slippery and poorly or not lit at all. The staff were exceedingly pleasant but had no idea what they were doing. Some meals were inedible and we did not have one meal that was correct (ie dessert brought instead of appetiser, double orders of things we ordered one of, or the reverse etc etc). Also to get there you must travel through a very unsafe neighbourhood and it is not well known - we prepaid for a transfer to the hotel and the driver was nervous and lost. Not fun. contrary to their information this is not in walking distance of anywhere except a very unsafe neighbourhood. Despite all of the above this place has huge potential and with improved oversight and some maintenance it could be a 4 star stay.