Southern Palms Beach Resort

Southern Palms Beach Resort anmeldelser

Southern Palms Beach Resort

Diani Road, Diani Beach, Kwale, 80400, KenyaVis hoteloplysninger
Southern Palms Beach Resort
Southern Palms Beach ResortSouthern Palms Beach ResortSouthern Palms Beach Resort
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1 nat

Gæsteanmeldelser

4/5
Meget god
80 anmeldelse
Bekræftede anmeldelser
Placering4.1
Faciliteter4.0
Service4.0
Renlighed4.0
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Alle anmeldelser(80)
Positive anmeldelser(6)
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Negative anmeldelser(1)
JOE-GLEN
Overnattede i jun. 2023
Familie
1 anmeldelse
4.2/5
Meget god
Slået op den 16. aug. 2023
Nice hotel. Great food choices. Staff was helpful and had great customer service. Night time entertainment was very enjoyable. Would recommend this hotel to anyone interested in having a good time.
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Gæstebruger
Overnattede i maj 2023
Par
3 anmeldelse
3.5/5
Slået op den 14. jun. 2023
We were given a lower grade room than we had paid for and he’d to move twice before we got the correct one . They were aware this had happened but did not tell us until we complained. Food is good , however if you do not like Indian cuisine your choices will be limited. Wine on the all inclusive is poor. staff are brilliant , management not so much . Annoying that you cannot go for a walk on the beach without getting swamped by beach sellers.
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Anonym bruger
Overnattede i okt. 2022
Par
1 anmeldelse
3.7/5
Slået op den 18. nov. 2022
Diane beach is a gem. The locals are extremely friendly. The pool is large and very accommodating, always clean as well. Buffet was good, the menu changes daily. Very friendly staff, fun night time entertainment. Snorkeling in the open beach was my highlight 🏝🌴
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Gæstebruger
Overnattede i mar. 2023
Familie
2 anmeldelse
4.7/5
Vidunderligt
Slået op den 21. apr. 2023
Wonderful hotel - great location and also the facilities are great. The only issue is when the hotel is full - there are insufficient Beach towels. it doesn't help that most people take more than expected ie 3/4 more per person rather than one per person. We had to wait the whole day to get a clean towel. ( speaking to other guests - they collected their towels @ 7.30am or the night before...) . Would recommend that management bring in a CARD system for beach towels so that everyone has an equal allocation( when it is not full you can revert to the current system. ) Guest relations ( Marcia) is amazing and recommend speaking to her about anything local. She can advise you and help whenever possible. the biggest positive is the FOOD - it was amazing and the freshest of the cooking was visibly seen. the bar was quick to respond to drinks orders. the only issue is the amount of paperwork they need as most guests are on All- inclusive yet it was requested that the room number be given every time you ordered a drink. Perhaps management can review this? let the staff see the BANDS to decide which needs food orders or not
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Gæstebruger
Superior-værelse
Overnattede i jan. 2025
Par
2 anmeldelse
5.0/5
Enestående
Slået op den 3. mar. 2025
Schöne Anlage, wunderschöne Poollandschaft, gut nutzbar auch als Schwimmer, Strand sehr schön. Buffet Frühstück und Abendessen im Hauptrestaurant gut, wahlweise Abendessen als Barbecue oder italienisch an anderem Platz. Getränke da nicht inbegriffen im Buchungspreis! Top Zimmerservice. Was nicht so schön war: für den Tagesaufenthalt mit Essen und Trinken eines einheimischen Kindes, dem wir einen schönen Tag ermöglicht haben hier, wurden 3.250 KSH verlangt. Das Preis-Leistungsverhältnis passt da gar nicht! Der Aufenthalt eines Nicht-Gastes (auch Kinder) auch nur am Strand vor dem Hotel, ist nicht möglich und nur gegen Zahlung von 3.250KSH möglich. Das ist einfach viel zu viel.
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Gæstebruger
Overnattede i aug. 2023
Par
2 anmeldelse
1.5/5
Slået op den 10. sep. 2023
優點:沙灘不錯 缺點: 1.吵,非常吵!!!酒店在入住時未提醒我們入住時間段晚上有party ,半夜DJ喊麥喊得心臟疼,測了分貝已經到了噪音級別,多次和酒店聯繫換房間,都沒有得到迴應,最後才派了一個服務員來説可以換個房間,去了一看還是很吵,衹能忍到party 結束。第二天才八點,又是印度人婚禮的噪音!!! 2.服務很差。由於第一天晚上太吵沒有休息好,第二天發熱請酒店找個温度計,或者派人去買我們來付費,酒店草草迴應可以找一下,但到我們退房都沒有通知我們到底有沒有温度計,而且叫其他服務也都回應很慢 3.吃的不行,酒店自助餐基本都是印度菜,各種咖喱和泥,非常鹹,不知道是不是因為酒店一多半客人都是印度人 4.房間設施老舊,床品很舊,看起來也不是很乾凈
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