Fort Pontchartrain Detroit, a Wyndham Hotel

The Hotel Is very conveniently located right next to the Huntington Place. The rooms desperately need a facelift, especially the carpet and bathrooms. The furniture is also showing its age. Courtney was fantastic and we spent quite some time in the hotel bar. Front counter staff was hit and miss. I would only stay here again if they did a facelift.

Very accommodating and friendly front desk - Clean rooms and great hospitality . Came down for a dance competition we will definitely use this hotel for any Detroit visits in the future :) The parking was nice as well as convenient for us, but it would be nice if it was included in hotel stay price . But overall great experience !

Great staff. Always friendly an helpful. Great room, very clean. Attended conference and throughly was pleased. Food was very good. Only thing the least negative was slow elevator! Would stay here again and again. Room overlooked Canada!

I had a delightful stay! The staff were incredibly kind and helpful! The view from my room was the most beautiful view of the river on one side and the city on the other! A huge shout out to Craig our wonderful bartender who took amazing care of us! He was extremely attentive and on top of everything! Definitely will stay here again the next time I am in Detroit!

We had an amazing stay! Key Jones was extremely helpful and very welcoming. We will definitely stay at the Fort Pontchartrain again when enjoying festivities in Downtown Detroit. We stayed overnight from Sunday to Monday and it was quiet and not too busy. The Hotel was clean and just what our family needed for our quick overnight in Detroit.

Lisa checked us in late Wednesday evening and my fiance and I were blown away by how kind, personable, informative, and helpful she was! She was inquisitive about our travels, made great conversation about the Pistons, and I cannot stress enough how she was possibly the most helpful concierge desk person I have ever had the pleasure of working with. My fiance is disabled and uses an electric wheelchair. Lisa made sure we knew that there were accessible rooms available to us if that were our preference, but since we were only staying the one night, she informed us that we could have the choice between a room with an accessible bathroom or a room with an outstanding view on account of the higher floor accessible rooms being under renovation. We decided the bathroom didn't need to be accessible since we were only going to be staying one night and chose the view. Boy, was it worth it! We stayed on the 22nd floor with a gorgeous view and an extremely spacious accommodation for a "non-accessible" room. It was a bit of a squeeze getting Ty's chair into the room itself, but once we were inside, it was one of the most comfortable hotel stays we have ever had and we have stayed at a LOT of hotels. There was plenty of space for Ty to move around freely and comfortably in the room without feeling like him and his chair were confined to one space. The storage was awesome. The chaise lounge at the window was an excellent touch. I could go on for way too long about how much we loved the room! Oh! The Roku TV that automatically signed us out at our checkout was so cool! I wish every hotel would ditch the basic cable packages and switch over to Smart TVs. Anyway, every employee we encountered was super friendly and helpful. Once again, a huge shout out to Lisa who helped us choose the room that worked best for us. Even with our late arrival and extremely brief stay, she made sure we knew exactly where every amenity was and when they would be accessible from the microwaves, to the gym, to the breakfast buffet. I cannot tell you how many times we have stayed at hotels and just had to wander around figuring things out for ourselves. Not to mention the fact that we have paid over double the rate we paid at the Wyndham Fort Pontchartrain and left a fraction as satisfied. We were truly blown away. The only "downside" to our stay was the cost of parking, but even that was reasonable for being right downtown in a major city. We travel to the Detroit area often and we will most certainly be back!