Home2 Suites des Moines at Drake University

I changed my stay and came to the hotel on Thursday, May 30 to cancel and I was informed an email would come to me. I was informed of the stay next door. Yet, I was charged. one night, which they said I should have canceled with you, but I was having app issues the whole time in Des Moines due to the Network outage. All I could do was call or come to the facility.

We were visiting Drake Law School and wanted a close place. The outside of the building was non assuming and a bit confusing as it didn’t look like a typical hotel. The room was huge and it was a pleasant surprise for sure !

Beautiful new hotel located in a convenient area near Drake University. Upgraded security measures. Good breakfast options. Highly recommend!

I liked the safety of the facility. You have to use your room card to select a floor in the elevator.

Andrea at the front desk was AMAZING. She made check in/out super easy and was very flexible when I had to change trip details multiple times.

Always a great stay at this hotel — so close to Drake, and the room is always fantastic. So nice to have a little kitchen.

Positives: hotel staff was friendly and they accommodated a roll away bed with no issue. Negatives: hotel swimming pool was so cold that nobody wanted to swim. People would dip their feet in and leave. The parking is also very crowded and a bit confusing. Overall, a very pleasant experience and would stay here again.

I have family in Des Moines and this is my favorite hotel to stay while I am visiting. I love the little kitchen and living room set up and the Drake neighborhood is really nice and walkable.

I absolutely love this hotel! The staff is great and the rooms are appointed exceptionally well. The location is awesome if you are visiting someone at Drake University. Wonderful restaurants near by. This visit had a few things that were off - which is not common. Our first room smelled so bad of cigarette smoke, we had to move (this is a non smoking hotel) ... they were great about helping us! Our microwave was full of crusty food bits. The walls in the bathroom had white "stuff" sprinkled all over - easily removed with a wet wipe. So, the cleaning staff needs a pep talk. Even our pillow cases looked wrinkled, like they had not been changed. But knowing the reputation and our past experiences, and the responsiveness of staff - we will continue to stay at this awesome place! Everyone has an off day. LOVE THIS PLACE!