Executive Residency Denver-Central Park Hotel

We were planned to stay for 2 nights at this hotel, but we ended up only staying 1 night. Right when we walked in there were sticky handprints on the doors, the floors were sticky, there was some kind of brown spots on the floors, the toilet bottom was disgusting, and there was clearly a spilled drink on the bathroom floor. The bathroom door barely even shuts and you have to shove it closed. We were very bummed about it because they were actually a dog friendly hotel but it wasn’t worth a 2 night stay at that cost.

I've been to many Best Westerns and hotels in general, but none have been quite like this. The staff were amazing, but the room itself felt more like a cheap motel with the issues it had; the bathroom handle wasn't seated properly to the door at all, the shower head was broken, there was paint peeling off of the walls and bathroom door, the room itself felt very empty and as if it were missing furniture, and the bed is one of the worst I've ever slept on. I woke up so many times throughout the night from pain from the mattress that I lost count, as did my husband.

Would not recommend this Best Western. Our car was broken. We were not given the correct information on how to report the crime. The front desk told us they would file a report and the police would contact us. I spoke with the Manager and he told us it wasn’t their responsibility to report. Room service took the old soap and shampoo but didn’t leave any new soap or shampoo when they cleaned the room. No place to put our luggage except for the kitchen not counter in the room. No luggage stand. Very disappointing.