2 km North of Tianzhong Road, Shaolin Road, Dengfeng, Henan, 452470, ChinaVis hoteloplysninger
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Gæsteanmeldelser
9.5/10
Enestående
536 anmeldelse
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Bekræftede anmeldelser
Placering9.7
Faciliteter9.4
Service9.6
Renlighed9.5
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Alle anmeldelser(536)
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Stilfuldt miljø(125)
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Fremragende til børn(25)
Afslappende varme kilder(21)
Tæt på naturskønt område(11)
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Negative anmeldelser(6)
Álvaro Mendivil
Mongolian Style Double Bed Room
Overnattede i okt. 2024
Rejs med venner
1 anmeldelse
10.0/10
Enestående
Slået op den 8. nov. 2024
Everything was amazing, the hotel was beautiful with an amazing view of the mountains. The staff was incredibly helpful and made our stay even better, especially Wang Jing who could speak English and helped us with translation. They even let us use the hot springs and pool after our checkout. The restaurant served delicious food at a very comfortable price. I stayed in a Mongolian type room and it was a great experience, very clean and confortable. I will definitely come back!
Oversæt
Svar fra overnatningssted: Only when one's feelings run deep can one be deeply devoted. We can do much more for you than just this! We are very grateful for your praise of our front desk staff. We have conveyed your appreciation on their behalf. Treating every person around you with 100% sincerity and providing every guest with an excellent service experience beyond their expectations is what we at Xiaopeng have always pursued. We eagerly look forward to your next visit and wish you a pleasant life!
feeetje
Mongolian Style Double Bed Room
Overnattede i sep. 2024
Par
16 anmeldelse
10.0/10
Enestående
Slået op den 29. okt. 2024
We loved it here.
We stayed in the yurts and had an amazing experience. The room was super clean, the staff was super friendly, and the pool and hot springs were so relaxing and perfect for a day after walking on Songshan, which is very close to the hotel.
We would recommend it.
Oversæt
Svar fra overnatningssted: Dear friends from afar: Thank you very much for your five-star review. The Mongolian yurt is our special guest room introduced this year. Seeing your approval, Xiao Peng feels delighted from the bottom of his heart. We provide high-quality service and prepare with care from the first time to every time. Our heartfelt intentions remain the same, warm at first meeting and still warm at every subsequent meeting. We look forward to meeting you again!
Gæstebruger
Garden VIP Room (2 Beds)
Overnattede i jun. 2024
Par
5 anmeldelse
9.5/10
Vidunderligt
Slået op den 27. jul. 2024
All in all we are quite satisfied with our short stay. We haven't used any of the hotel amenities like swimming pool or restaurant, so it's impossible to comment upon them. However, we'd like to say thank you to the stuff that is available any time. It turned out that one faucet didn't work properly and we only found it out at around 11 p.m. We called service number and the problem was solved within 10 minutes. One more pleasant thing is the pillow menu) The beds are generally very comfortable (unlike in many other Chinese hotels), but you still can choose an orthopedic pillow to your liking. That was very nice! Location is good (around 15 min to the mountain park entrance and to the bus station).
Unfortunately, we are not very happy with the view. (It was a mountain view room). Yes, we saw a pagoda and the mountains, but also the construction site right below our windows. Workes started their day at around 7 a.m., which was clearly heard in our room. In addition, there's some soft music constantly playing in the corridor. Definitely not for those who are sensitive to extra sounds.
Oversæt
Svar fra overnatningssted: Dear guest, thank you for your stay and wonderful sharing. Please accept the sincerest greetings from all the staff of Dengfeng Jinpeng Ecological Hotel! Special thanks for your recognition of our service. At Jinpeng, each of our employees is a beautiful business card, providing meticulous care to every guest with thoughtful service and energetic smiles; Next time you come over, you can also try the dishes at the food court to ensure that none of the dishes will disappoint you! The issue you mentioned about the second floor sky garden is that Xiaopeng has been working on waterproofing the second floor platform recently, which has brought you an unpleasant experience. Xiaopeng is very sorry to have arrived! Xiaopeng sincerely looks forward to your return home and wishes you a happy life!
travelling with teens
VIP Room - Mountain-View (2 Beds)
Overnattede i okt. 2024
Familie
20 anmeldelse
6.0/10
Slået op den 10. nov. 2024
The hotel in it self was quite alright and the personnel friendly. Still our stay was not as we hoped for:
1)in the discription ( in the booking and in the info letter in the room ) it said the spa and swimming pool opens at 9, but indeed it first does at 12! As a family with 3 kids we had been looking forward to this special treat of a morning swim and instead had to go very disappointed without any swim at all! 2) We came to breakfast at 8:30 and a lot was already gone and wasn’t filled up. 3) They gave us the tip to go to the Luya waterfall but didn’t mention that on this season there was no water at all in the waterfall
Oversæt
Svar fra overnatningssted: Dear valued guest, we apologize for not providing you with a satisfactory experience. We will immediately review and correct the information regarding the spa and swimming pool hours, and also enhance our staff training to prevent similar issues from occurring again. We have also communicated with the catering department regarding the timely replenishment of breakfast food, and will strengthen our supervision. Regarding the mistake in recommending LuYa Waterfall, we will be more cautious in recommending nearby attractions to our guests. We sincerely apologize for any inconvenience caused.
Gæstebruger
Mongolian Style Double Bed Room
Overnattede i sep. 2024
Par
16 anmeldelse
10.0/10
Enestående
Slået op den 20. okt. 2024
We booked one of the special Yurt rooms and it was absolutely incredible. The view was as beautiful as the room. Great location for hiking the nearby area and had a wonderful breakfast as well. We would love to stay again!
Oversæt
Svar fra overnatningssted: The warmest thing is not spring, but your affirmation, and the most comfortable thing is not the sunshine, but your warm comments! Thank you for experiencing our Mongolian-style king room. Your love is the driving force for us to continuously improve our service. We will make unremitting efforts to bring guests a more comfortable experience. We hope Xiaopeng can become your first choice for visiting Dengfeng. We sincerely look forward to your next stay!
Marina Gerasimenko
VIP Værelse - Bjergudsigt (Dobbelt seng)
Overnattede i jul. 2024
Solorejsende
3 anmeldelse
10.0/10
Enestående
Slået op den 10. aug. 2024
Beautiful hotel, excellent location, wonderful service and very tasty food. I recommend it to everyone and hope to come back here again
Oversæt
Svar fra overnatningssted: Thank you very much for your five-star review. Seeing your full approval, Xiaopeng is happy in his heart. High quality service, attentive preparation, from the first time to every time, our intentions remain consistent. Warm at first sight, goodbye still, looking forward to meeting you again!
Mary Leonard
Garden VIP Room (2 Beds)
Overnattede i jun. 2024
Rejs med venner
5 anmeldelse
10.0/10
Enestående
Slået op den 29. jul. 2024
This hotel is in a very serene environment that is beautiful! My friend and I loved the grounds, our rooms, and the excellent restaurant. Denfeng is a small but charming town and this is a perfect location to enjoy the beautiful nature in this area. The staff were very friendly, professional, and attentive. Gao Yupeng was especially helpful. He speaks English and had great information about the best places to go in the area and the best ways to get there. The only thing that my friend and I regretted is that we didn't book a longer stay. I would definitely stay there again, especially in the cooler weather because they have amazing looking hot springs.
Oversæt
Svar fra overnatningssted: Dear guest, thank you for choosing to stay at Dengfeng Jinpeng Ecological Hotel. We are pleased with your recognition of the hotel in all aspects. Your full score review is the greatest affirmation of our work and will encourage us to continue to improve. The hotel is highly favored by many guests for its superior geographical location, personalized service, rich and delicious buffet breakfast, and warm and comfortable living environment. We hope that our elegant and dynamic environment, as well as our thoughtful and welcoming service, will leave you with unforgettable memories even after you leave. We sincerely invite you to stay again!
CallumS1991
Business-standardværelse
Overnattede i apr. 2024
Par
50 anmeldelse
9.0/10
Fantastisk
Slået op den 23. jun. 2024
Aside from taking too long to check in the foreigner ID's compared to other hotels, we had an enjoyable stay here. The hotel rooms are spacious and nice. Food in the restaurant was alright but the breakfast was a bit meh on the quality. Overall though worthy of staying in if you're going to Shaolin Temple, you can also hike up Luya waterfall close to here (if the weather isn't completely dry like when we went)
Oversæt
Svar fra overnatningssted: Jinpeng Ecological Hotel is located in the Luya Waterfall Scenic Area. From the hotel room, you can enjoy the majestic beauty of Mount Taishi. After daily naps, you can also take a walk around the park. Whether it's a room nap or a park tour, it can provide you with a fully relaxed check-in experience. There are both Chinese and Western restaurants on the first floor of the hotel where you can order. Next time, Xiaopeng will definitely recommend two special dishes based on your taste, so that you can eat well, stay well, and have fun without leaving your home! Looking forward to your next visit! Wishing you a happy life!
Lukas Duszak
Business-standardværelse
Overnattede i apr. 2024
Par
16 anmeldelse
8.5/10
Meget god
Slået op den 24. maj 2024
Well... when we arrived we were very happy about the hotel, how clean it is and the location, etc.. The hotel staff was very helpful and friendly. They upgraded our stay to a better room for free and everything would be great if... if the swimming pool and hot springs would operate as it was the main reason of our stay. When we arrived, hotel staff informed us that the swimming pool is actually under construction, and that we can not use the hot springs, as... it's "too hot". However, we decided to stay at the hotel, and the stay was awesome!
Oversæt
Svar fra overnatningssted: Dear guests, please accept our sincere greetings from Xiaopeng. Thank you very much for leaving us a detailed review amidst your busy schedule. We are all happy to know that you have had a pleasant time at the hotel. Regarding your mention that the hot springs and swimming pool are not open, and it is indeed during the seasonal transition that the swimming pool is preparing to open, Xiaopeng has reported your opinions to the hotel management. Thank you for your suggestions. We will serve every family member with care and look forward to meeting you again!
Siraaksorn
Garden VIP Room (2 Beds)
Overnattede i maj 2023
Forretningsrejsende
19 anmeldelse
10.0/10
Enestående
Slået op den 29. jun. 2023
Good time here . Nice staff . Nice view. Clean room good service .
Oversæt
Svar fra overnatningssted: The warmest thing is not spring, but your affirmation, and the most pleasant thing is not the sun, but your comments that you have temperature! Thank you very much for your five-star praise, seeing you full of praise, Xiaopeng is happy. High-quality service, attentive preparation, from the first time to every time, our heart is always the same, the first sight is warm, goodbye is still the same, looking forward to meeting you again!
Gæstebruger
Garden VIP Room (2 Beds)
Overnattede i jul. 2023
Par
4 anmeldelse
8.5/10
Meget god
Slået op den 2. sep. 2023
Very good hotel, very good room with a lot of space, nice swimming pool. Nice staff, very satisfied
Oversæt
Svar fra overnatningssted: Seeing your comments, Xiaopeng and his friends are extremely happy. It is an honor for our service to receive such high praise from you, and we will continue to maintain this warm and sincere service for our customers. Comfortable, quiet, warm, and simple accommodation space is the lifestyle we Jinpeng people are committed to creating for you. Where will you be next? After the separation of travel, we must take good care of ourselves. On the journey, we keep running around, remember us Jinpeng. Come and take a look often, we look forward to your next visit!
Daniel 潘
Sunshine vip værelse (2 senge)
Overnattede i mar. 2024
Par
15 anmeldelse
9.5/10
Vidunderligt
Slået op den 7. apr. 2024
Good service, nice hotel.
Oversæt
Svar fra overnatningssted: Dear Peng friend, please accept Xiaopeng's sincere greetings. Thank you very much for taking the time to leave us feedback amidst your busy schedule, so that every guest can enjoy a value for money excellent+service experience, which has always been Xiaopeng's pursuit. Xiaopeng eagerly looks forward to your next visit and wishes you a happy life!
Svar fra overnatningssted: 尊敬的賓客,您好!看到您的反饋,我們內心無比愧疚與自責,對此次極不愉快的入住體驗,我們致以最誠懇的歉意!未能讓您和家人感受到五星級酒店應有的品質與服務,是我們的嚴重失職。關於房間存在黴味、衞生清潔不到位、浴缸殘留大量頭髮以及客房電話未及時響應的問題,我們深感痛心與不安,這完全違背了我們對衞生標準的嚴格要求。我們已對涉事客房進行徹底重新清潔與消毒,並對相關保潔人員進行再培訓與考核,同時優化客房清潔流程與質檢制度和電話接聽及問題處理流程進行全面核查與整改,加強員工應急處理能力培訓,確保未來客人反饋能第一時間得到高效解決。此次事件給您和家人帶來的不好體驗,我們無比自責,我們希望能有機會為您提供補償與更優質的服務,盡力彌補此次過失。再次向您和家人致以深深的歉意,懇請您給予我們改正的機會,期待能重新贏得您的信任!祝您生活順心,一切安好!
Svar fra overnatningssted: 尊敬的賓客,您好!非常感謝您選擇入住我們酒店,並對我們的服務給予認可,也特別感謝您能坦誠指出美食廣場存在的問題。我們已第一時間對美食廣場進行徹查整改,加強食材新鮮度管控及出品檢查,杜絕此類情況再次發生。並誠摯邀請您在方便時再次體驗,希望能重新贏得您的信任。前台能幫您找回鑰匙是我們的分內之事,期待下次能給您帶來更完美的用餐體驗!
Svar fra overnatningssted: 尊敬的賓客,您好!非常感謝您選擇入住我們酒店並抽出時間分享體驗!您細緻的反饋讓我們倍感温暖與鼓舞!游泳館的潔凈與便捷設施,以及充電樁的貼心配置,能為您的出行帶來便利,我們深感榮幸;同時,送餐服務能以實惠價格滿足您的需求,也讓我們十分欣慰。您的認可將化作我們前行的動力,未來我們會持續優化細節,期待下次能為您打造更完美的入住體驗,靜候您再次光臨!