Park Plaza Shahdara

very good service and kid friendly. staffs are polite and helpfull.

average

The staff were polite and professional and the food was good enough. The rooms were OK. The Professionally taken photos of the outside of the hotel does not reflect the reality with the signage and name of the hotel no longer even on the walls. It all just looks a little bit worn. The small pool overlooks a building site but it is in a city so that's how it is. The pool area has a very small decking area but then I never saw anyone use it anyway. I stayed there for three nights in three different rooms as I was not aware of the fact that opposite the hotel there are three separate wedding reception venues with more further down the road. After long days of getting up early and site seeing we were looking forward to a good night's sleep but then on the first night an explosion of drums and noise that went on for several hours until about 3:30 am. It was so loud I felt the people were celebrating in my room. After the first night of being in room 218 I asked to be moved and I got room 518 and it was even worse. I was then moved to the eight floor where myself and my wife eventually got a bit of sleep. After the 2nd night we felt physically ill with sleep deprivation. There were three separate wedding celebrations every night and I had ear plugs. The reception staff were apologetic but it was obvious customers had complained before. Many guests of the hotel were obviously wedding guests. I also know other people who were on the same touring holiday as mine were also unhappy with the noise The weddings are spectacular but if you're on a touring holiday, getting up early and getting back in the evening then I just don't think this is a suitable hotel to use so i would not recommend this hotel. There's not really anything to see outside the hotel and yes there is rubbish in the street and animals in the street but this is typical of Dehli so you shouldn't be surprised by that. I will be contacting Exoticca holidays as well because they should not be recommending this hotel for tourers. I don't seem to be able to upload the videos showing the noise but I can provide them I'm sure if necessary