Hyatt Place Delano

The room was pretty nice but it was not serviced by housekeeping once in the three days we were there. The hotel restaurant that was advertised in the booking as well as in the room itself was closed the entire time we stayed. We were not told about this ahead of time. We got dressed up to go down to dinner the first night and were told the restaurant was closed but that there were "restaurants across the street." But this is not true as the entire town of Delano has nothing but fast food so we had to eat fast food the entire trip. The included breakfast was pretty terrible. Also, be warned that there is a train that will go by and wake you up three times a night.

over all experience was great. better then expected. location was good, next to stores, restaurant's etc

Nice hotel, clean, great location. Excellent breakfast. Friendly and helpful staff. Price could have been a little lower.

Hyatt brand has always made my stay better. We were on a road trip and we know that Hyatt has the best “2-star” hotels out there. This Hyatt place Delano is modernized and very clean. Will stay again in the future!

I was surprised how nice the lobby and rooms were! Also breakfast was great- many healthy options. Staff was quite professional and helpful.

Overall pleased not only this this particular Hyatt Place but with Hyatt Place generally. We stay in a Hyatt Place in Ohio and have found that one great as well. This place offered early check in for $20; as we were coming from another hotel 45 minutes away that had a 12noon checkout time, I appreciated being able to check in before the normal 3pm time. Gave us a chance to get settled and cleaned up before our afternoon activities.

Everything was good except the pool please cleaning it in the early mornings so when the pool is supposed to be open at 10am it can be so the guest can enjoy it . Everytime we stood we never had this problem so it was very sad my kids didn't get to enjoy it this time around .

The room was not clean. The 2nd day the room had bedbugs and I was very disturbing with roaches in the bathroom. I requested for a refund and they never acknowledged to help. I have videos and photos of the incident.

We were pleased with our stay at the hyatt. It was very clean. The breakfast area was nice, and the breakfast was definitely a step above other chains. It included several healthy choices such as an array of fresh berries and other fruit, and whole wheat waffles. The location felt safe and was located near several restaurants.