Courtyard DeLand Historic Downtown

Room nice and clean. We stayed only for ine night. But we are thinking about coming back since my son was admitted to Stetson University. This hitel is ver close to campus and the servicebis cery near

The only issue we had was with the bistro. The service was lacking and the hours were limited.

What was going on with this once great hotel?! We have stayed at the Marriott Courtyard Historic DeLand before and it was great. This time not so much. Bathroom door did not close and tv did not work. The management is at fault here as the lack of employees is not fair to the guests or the employees. No one was there to fix the tv or the door as the employees to do that were out or gone for the day. Also there was another guest shouting at the front desk employee (Yikes!) Not a good look Marriott.

Not what i expected Called to try to get an early check in due to arriving a bit earlier than expected however, we were told that our room was not available, which was OK so we asked while we waited if we could use the pool area or the restaurant until our room came available we were told no to call back later and see the room was available. After exploring around town a little bit and getting some food, we decided to head over to the hotel to see if the room was available at this time. We did have a room available for early check-in, but we were told that the restaurant was shut down due to the Person running it went on maternity leave so therefore they were scrambling to find someone to work. It would’ve been nice to know this before as having a restaurant lounge area was part of the reason we booked the hotel. Our room was decent however, the bathroom was not very clean. You could see mold growing all over the shower area. We went down to use the pool for a bit it was very unwelcoming unkept over brush everywhere just very unappealing. We did not stay down there very long overall would not recommend this hotel to anyone we know or stay here ever again.

When arrived was given a room under some construction. Given another room after new employee was walked through the process by Robert. Robert was helpful but not the rest of the front desk staff. Call the day before leaving to make sure someone would be at the counter to check me out at 6am. Robert said there is some one 24/7. Unfortunately, I waited over 15 minutes for someone to show up.

Cost of water & snacks are overrated , & parking is limited ,so far that’s the only 2 things I notice inconvenient, but is a clean hotel, quiet, & the location is excellent.. the check in was smooth and fast