Holiday Inn Express & Suites Detroit - Dearborn anmeldelser

The hotels location is not bad, basically next to Ford in the middle of Dearborn. The hotel condition is acceptable, but it is not very clean, no one bothered to wipe off the elevator call button on the first floor even when there are dirty foot prints all over it. There are a lot of shady characters staying in the hotel and the entire place smells like *********, including the A/C air coming through if someone decides to smoke up just beneath your unit. The breakfast is terrible, dry sausage patties, hard biscuits, old banana. There is hair all over the shower walls, empty shower gel bottle and a coffee machine that didn't work in the room. The most frustrating part was, I had to argue with the front desk that the room was already prepaid even after showing them the reservation documents. The funny thing was, I paid over $170 for the night when I could've paid at least $20 less in a better area within 15 mins drive. I will never stay here again.

Great customer service. Close to highways and shopping. Close to restaurants. My family enjoyed the stay, and the pool was very clean, which is a must for me.

New Hotel in dearborn. Friendly staff. Clean hotel. Good location.

Overall, the hotel is clean and well maintained. However When we arrived to check in, our room was not ready until around 3:25 PM which was very disappointing, as we were very tired from driving long hours. During the night, the cleaning guy at the lobby was very noisy, speaking loudly on his phone speaker, while we were trying to relax and have coffee, thus we left the whole lobby for him and went to our rooms.

holiday 您旗下酒店統一風格，由於與相隔不遠的另一家相比稍微有點差點意思，但是也不錯的。另外發現，不用城市按金不同，倒是可以理解吧！酒店早餐新鮮，品種不多也差強人意。

設施：尚可。 衞生：乾淨整潔， 環境：周邊大草坪和紅楓，附近居民區楓葉紅透，美不勝收。附近有Home Depot 和 Walmart 等大型商店。 服務：很好。

El hotel está bien situado al norte de Detroit y con acceso al aeropuerto en 15 minutos. El hotel está bien cuidado, con gimnasio en condiciones. El desayuno, en cuanto a la calidad es muy malo. Las habitaciones en cambio tienen de todo y están bien conservadas.

價格合適，帶美式早餐，房間簡潔大方，乾淨舒適，免費停車，適合商務出差。

房間舒服 離開機場也不遠

商務必選 離機場近

房間不錯很大，早餐過於簡單，地理位置略偏周圍啥也沒，勝在性價比。

출장을 위해 숙박하였습니다 공항과 가까운 위치라서 편리했습니다 시설도 괜찮고 ㅎㅎ 역시 ihg계열은 실망시키지 않네요

連鎖店，可以的

此酒店服務及其不專業，我們在攜程訂房間付了費用，到酒店之後前台辦理的莫先生硬説沒有收到訂單，聯繫攜程解釋沒有問題了，可是就一直拖着不給辦入住，比我們晚來的客人都住進去了，我們帶着孩子在大堂一直等了一個多小時才勉強辦理，明明寫的酒店不收按金，又非要我們信用卡刷了200美元按金。入住之後房間衞生間沒有紙，打了一次電話又下樓給他説了兩次就是不送來，前台電話就一直打不通，因為他把電話拿起來放一邊。一直到晚上快要睡覺了才又敲門送來。住了兩天沒有人來收拾房間，也沒人打掃衞生。樓下早餐十分簡陋，衹有一個烤麪包🍞片機，一堆人排着隊，早餐有炒雞蛋和牛肉餅，兩頓早餐就吃到一片牛肉，因為餐盒裡一直是空的，客人取完了也沒人添，而且並沒有到用餐結束時間。最可氣的是退房的時候，又額外從信用卡上扣了五十多美元，前台一個穿長牛仔衣的瘦黑人女子一問三不知，不給解釋，就讓找經理，但經理什麼時候在哪裡衹是説不知道。攜程詢問卻説刷的卡是預授權，簡直是胡扯，我都付過款了你刷的哪門子預授權？？這家酒店太差勁了，立等攜程把錢追回來！？