Palm Wings Beach Resort & Spa Kusadasi- All Inclusive

**The hotel was good overall, and the food was acceptable. The restaurant staff were very kind and welcoming. However, the reception service was disappointing. Mr. Melih was rude and unhelpful when we asked for assistance, showing a clear lack of professionalism. Customer service at the front desk

Apologies in advance this is a long review! My partner and I stayed at Palm Wings Beach Resort & Spa for 1 week in aid of my birthday 24th April to 01st May- Room 4005. This was our 1st time in Izmir Kușadasi and the experience was incredible! Being a Beachfront Hotel is a bonus boasting of its sandy clean beach with sea views from some of the rooms. We stayed in a swim-up room which was breathtaking, our Housekeeper Sevdiye was marvellous- she cleaned our room daily and replenished our fridge/ mini bar daily with soft drinks and water as well as teas and coffees. Sevdiye also decorated our bed with fresh flowers and she blew our minds on my bday when she decorated our bed with rose petals and drawing a Big heart using the rose petals and other flowers, she also decorated our bathroom sink with rose petals and flowers on my birthday. The food was absolutely delicious and flavoursome; drinks were of good quality -the best of all the inclusive Hotels we have stayed in so far! The A la carte meal was delightful (compliments to the Chef)- we had this on my birthday and our waiter was attentive and friendly; Guest Relations Manager Ms Tules went above and beyond to make our stay comfortable especially on my bday when she arranged a surprise- a delicious bday cake which was yummy. Ms Tuana who works with Ms Tules was excellent- she drew a sketch of mine and my partner’s photo for free- she is very talented and smart. The Bar staff especially Onur are hardworking, humble, spectacular and made us feel at home- Onur is a credit to the Hotel. Our Couple’s Spa experience was overwhelmingly positive and relaxing- we had this my birthday and it was absolutely wonderful- the 2 ladies assigned to us were experienced, skilled, polite and professional; we Highly recommend Spa visit during your stay at Palm Wings Beach Resort & Spa! Overall, we can not fault the whole team of the Hotel staff from Reception, Guest Relations, Security, Housekeeping, Bar and Restaurant staff, Entertainment, Management and Spa staff are all absolutely fabulous! We cannot wait to book our next stay at this Hotel very soon!

From the moment we arrived, palm wings resort exceeded all expectations. The setting is absolutely stunning, nestled right on the turquoise waters of the Mediterranean with a private beach. The picturesque resort was boundless and every corner you turn is another area to explore, all in which were kept immaculate by the friendly staff. Every facility and amenity was 11/10, from the buffet and A La Carte food as part of the ultra all inclusive, to the spa and fitness centre. As a whole, this resort had it all. Our room was elegant, spotless, and offered stunning sea view of the Aegean, from a balcony which the sun used to hit nicely during the day. The room was elegant and clean as we arrived and the room service ensured it stayed spotless throughout our stay. The staff greeted us with warmth and genuine hospitality, to make sure every need was catered for, and on every instance went the extra mile. I must extend my thanks to Tules Hanım who looked after us very well, especially after a few minor inconveniences, which were amended to a degree, such that whatever problems we experienced were dealt with ten times as much help, assistance and good service. Every extra step was taken to ensure our stay was perfect. Every single member staff at the hotel were kind, comforting and embodied the definition of authentic Turkish hospitality. The food was the decider when comparing this resort to others I’ve been to. All inclusive hotels usually provide sub-standard dishes, which become repetitive throughout the stay. Not at Palm Wings, where the buffet had over 20 dishes and a massive variety of desserts, which were different on every day we were there. The cutting edge to the meals was that there was a chefs special every day, ranging from smoked beef to roasted chicken. The hotel delivered restaurant quality food, which was fresh, flavourful and every bite was a culinary masterpiece. The cuisine did not stop there, as between lunch and dinner the snack bar would be actively cooking vibrant meals, my favourite being the halloumi salad. Spanning most of the hours of the day was the rooftop patisserie which crafted authentic Turkish delicacies, and placed thoughtfully around the vast resort were drinks bars serving juices, mocktails and tea. Another feature which was offered was an A La Carte meal, seated on the rooftop overlooking the sunset as it reflected on the sea. The management knew what they were doing when they chose the right hour for guests to be seated, as one watches the sunlight in awe while they feast on culinary perfection from a specially selected menu. Indulging in the sauna, steam room, spa treatments, and not to mentioned the beach left us completely relaxed, the list could go on. I am not a fan of resort holidays my personal preference being city breaks, however this was one of my favourite travel destinations, and easily the best resort. From this alone you can imagine the calibre of the hotel, from the many places I’ve been to in