Datong Grand Hotel

It was very nice hotel. I love that hotel. Clean and location was not bad. Seems like that the swimming pool need to fix it. But not bad, that's nice.

Unfortunately the hotel did not correspond to the booked and promised standard. It is very old. The carpet in the room had a lot of stains. has it been professionally cleaned since it was built in 2010? the sheets had some holes in them and there were a lot of stains on the walls. The fridge was damaged and not working. We had booked the room for 4 people. However, we were consistently only provided with 3 towels and bathrobes in the room. it would be very desirable if the housekeeping was informed about the guests! The breakfast (from 7 a.m. to 9 a.m.) was okay. The Western breakfast included coffee, yoghurt, butter, jam… Unfortunately every type of bread/toast was very old and dry. on the second morning the cornflakes were empty. the answer of the waiter "mei you" (we don't have it). After asking again and pointing in the direction of the kitchen, the waitress brought 2 bowls of cornflakes to our children. the pool area needs to be cleaned urgently. There is a lot of rubbish and a lot of dirt/dust on the cupboards in the cold and rather dark changing room. opening hours are until 10 pm. however, the whirlpool was already turned off at 8:40 pm and the water drained. we didn't feel very welcome. the employee probably wanted to call it a day. the question about towels was answered with "mei you" (we don't have it). later, she brought us 3 more pieces.

The room was big and very clean. English speaking service is quite limited but in general it was somehow doable to communicate. The breakfast room was unfortunately very crowded and noisy. As result, the breakfast was a bit stressful and the service could not refill the breakfast buffet in time.

Historic hotel close to the city wall

環境：房間乾淨整潔，入住體驗很好。 服務周到又熱情。房間送的礦泉水很好喝，退房時我們把剩餘沒喝的水帶着了。 早餐也很可口，有現做的刀削麪，小米粥很贊，連喝三碗。 出行也非常方便，無論自駕或者打車都很方便，但又鬧中取靜，酒店很安靜。出門右轉溜達着就能到古城。這種國字頭的酒店住着踏實舒心，下次來大同還住這裏。

住宿環境整體不錯，服務員的服務態度也挺好，但是細節方面應該更注意，角落的地方衞生有點兒差，希望能改進一下，衞生間的馬桶不是加熱的，窗簾是手動的，送飲料挺好的，酒店離古城比較近，出行挺方便。