Datong Grand Hotel

We booked the Embassy Suite for a night. The room was very spacious, and the beds were comfortable and clean. However, the toiletries and amenities (no fridge for example) are very dated. The staff were very nice and welcoming and the location is perfect, very close to the old city and easy to get in and out of Datong. If they would maintain the rooms a bit this can be a great stay.

The hotel was great but the pool was under renovation which was disappointing

It was very nice hotel. I love that hotel. Clean and location was not bad. Seems like that the swimming pool need to fix it. But not bad, that's nice.

Unfortunately the hotel did not correspond to the booked and promised standard. It is very old. The carpet in the room had a lot of stains. has it been professionally cleaned since it was built in 2010? the sheets had some holes in them and there were a lot of stains on the walls. The fridge was damaged and not working. We had booked the room for 4 people. However, we were consistently only provided with 3 towels and bathrobes in the room. it would be very desirable if the housekeeping was informed about the guests! The breakfast (from 7 a.m. to 9 a.m.) was okay. The Western breakfast included coffee, yoghurt, butter, jam… Unfortunately every type of bread/toast was very old and dry. on the second morning the cornflakes were empty. the answer of the waiter "mei you" (we don't have it). After asking again and pointing in the direction of the kitchen, the waitress brought 2 bowls of cornflakes to our children. the pool area needs to be cleaned urgently. There is a lot of rubbish and a lot of dirt/dust on the cupboards in the cold and rather dark changing room. opening hours are until 10 pm. however, the whirlpool was already turned off at 8:40 pm and the water drained. we didn't feel very welcome. the employee probably wanted to call it a day. the question about towels was answered with "mei you" (we don't have it). later, she brought us 3 more pieces.

The room was big and very clean. English speaking service is quite limited but in general it was somehow doable to communicate. The breakfast room was unfortunately very crowded and noisy. As result, the breakfast was a bit stressful and the service could not refill the breakfast buffet in time.

Historic hotel close to the city wall