Gæstebruger
22. juli 2024
Horrible hotel. A used hypodermic needle fell out of the tissue box and landed one half inch from my husbands foot. There was blood on the needle and in the needle. My husband was extremely lucky not to get stuck. The front desk manager was justifiably upset, but the hotel manager doesn't seem to care about our issue. I have repeatedly asked them to call me or email me, and they have refused. Terrible customer service. In addition, the condition of the hotel is very bad. The hallway floor is uneven, with lots of soft spots. Our room was damp - including the sheets, pillows, chair, carpet, etc. The carpet next to the a/c was wet. Broken tiles in the bathroom (and the bathroom floor was sloped/uneven).
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