Gæstebruger
29. december 2024
The surroundings and setting of the hotel are lovely. However, when we walked up to the bar to order drinks, a red-haired woman (perhaps the manager) abruptly asked, "Are you staying here? Are you staying here? Because if you aren't, the bar is shut." We ended up apologizing for trying to spend our money there! Firstly, if the bar is closed, the staff should be trained to not serve customers after a certain time or to ask if they are staying at the hotel before taking orders. Secondly, a more polite approach would be appreciated, such as starting with "Excuse me..." Other members of staff were lovely
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