Thatch Caye Resort a Muy'Ono Resort

I was sold on the over water cabins which did not disappoint. But the people I met and the staff were incredible. From pickup and drop off from day one the service and experience was top notch. The food was incredible especially the lobster and I love that we all sat together to eat bonding and forming life long friendships. The beach was pristine and I was looking for a getaway to relax and recharge and I got exactly what I wanted. I have to thank the incredible group at the resort Luis, Shakira, Charles, Jackson and Junior for their kindness and attentiveness the entire stay. Also to Raina for the awesome seaside massage! I will definitely be coming back!

We loved Thatch Caye!! The staff are so accommodating and fun to talk to. The air conditioning could probably be a little better in the rooms, but I’m sure we are spoiled coming from the US. We had so much fun on the excursions fishing, lobster hunting, island hopping, etc. Food is great, you definitely won’t go hungry!

For context, I am an avid traveler to 4-5 stars beach resorts all over the world. I spent 9 days on the island and had a relaxing and wonderful stay but want to be transparent about my experience because if you’re an experienced international traveler who stays at 4 star resorts, you may be disappointed in the accommodations and food. First, the staff are amazing, specifically Shakira, Richie D, Jackson, & Daniel. It’s my assumption this resort gets 4+ star ratings because of the staff as the resort is rustic, very worn down, and basic. The overwater bungalows are small. Only big enough to fit a king bed, a few hooks on wall to hang clothes, 2 drawers under bed, but no where to put suitcases if you unpack. Bathroom is smaller than a gas station bathroom. You can sit on toilet and reach the sink and the corner shower. Not sure how 2 people stay in these small rooms. They have a deck & hammock but winds are so strong on that side, they push the hammock sideways so you can’t even get it. There is also a strong sulfur smell & very dirty questionable water surrounding the overwater bungalows so you can’t swim or get in the water outside your room. The sulfur smell is off putting and makes me wonder if there’s a leak in their septic system. There are no mini fridge in any of the rooms. You also cannot flush toilet paper down the toilet in the overwater bungalows. You gotta put your poopy toilet paper in trash can. Not ideal. There are no bedside tables, outlets, or side lamps near the bed. The only light is the very bright main light in the ceiling fan. Not ideal if you want to relax & read at night after a long day. Also, not safe because it’s very dark at night and unless you leave the bathroom light on when you go to dinner, you walk into a pitch black room. As a woman, this was concerning for me. Simple solution would be to install battery operated sconces next to the bed. You also cannot plug your phone or sleep pap machine next to the bed because there are no outlets or extension cords. The closest outlet is near the entry door to the overwater bungalows. I do not know the outlet options in the other type of rooms. There is no internet in the rooms & no way to contact the main lodge or staff in case of an emergency and the overwater bungalows are far from the main lodge so even if you screamed for help, no one would hear you. Doesn’t feel safe especially if you have any health conditions or are traveling solo. No room service. There are good working a/c in the rooms. The main lodge is old and worn down and when it rains, the roof leaks. It’s also very hot as there is no a/c. Not a place you really want to gather and hang out. The food is basic. I’m confused by other reviews stating how good the food is because it’s bland, little variety, every kind of meat served was terribly overcooked and so dry, it made you choke. Same exact salad every dinner: Lettuce, dry cucumbers, black olives, red onions, and feta cheese. Dinner was generally

The whole island experience was five star. The bed was the most comfortable bed we have ever slept on. Every single staff member we encountered was amazing. The food was excellent. The fish we caught was cooked for the group and was excellent. Booking excursions was easy. Truly an amazing experience!

Amazing place, extremely friendly snd attentive staff. The food is so fresh and delicious and do lovely under the stars. The rooms are very comfortable with unbelievable views. The snorkeling and island crawl excursions were unforgettable! Pico and Marley the best!

My wife and I had an amazing time during our stay here. The staff are all incredible and amenities wonderful. We especially had a great time out on the water with Raffi and Heido and also at the bar with Jr. We highly recommend the stargazing cruise as well as snorkeling.