Ji Hotel (Dandong Railway Station Store)

I stayed one night. Tried to leave my room about 10pm and couldn’t get out. The door lock would not open. I called front desk for help but not a single person spoke any English and my Chinese is too limited to explain the complicated situation. I had to contact a friend in a nearby city to call and then WeChat with the hotel. It took over an hour to get me out of the room and when I was finally out they they removed the malfunctioning lock mechanism from the door because they had no other room they could put me in. It was a VERY scary and stressful experience. I talked to the manager the next day who promised me a 50% refund as an apology but I have received absolutely nothing. An international hotel like Ji should be better prepared to help foreign customers. More importantly, I shouldn’t have to be afraid to be trapped in my room. Won’t go there again ever

房間乾淨整潔，房間大小特別適合一個人出差用，總體還可以，這個附近相對來看比較好的酒店，比不多就是這個全季酒店拉，服務態度也是很好

房間設施環境都是全季水準 距離火車站600多米可以步行服務也可以 訂外賣 機器人給送過來 礦泉水供應充足