Comfort Hotel Dandenong

Great location and friendly staff and nice comfy room

Paid for "superior" room. More like 2 star flea bitten motel.. Mattress was old & lumpy.. Went to reception and said we would only stay 1 night instead of 2 so offered for us to look at different rooms & we picked the best one out of 6. Still disgusting room. Crappy mattress & old dusty curtains. Advised reception would still only stay one night but was told that we had to cancel 24 hours prior to.. As we had "booked" in we could not cancel for the second night even though we were giving them 24 hours notice of cancellation on the second night. Had asthma attack due to cleanliness of room so left after a couple of hours and lost $300 for 2 nights.. Beware!! they have your credit card details at booking so as soon as you arrive you are "technically" booked in in their eyes. If we were able to view the room prior to being"booked in" we would have only forfeited first night for cancellation. Great way for them to get more money out of people. Definitely would not recommend this hotel to anyone!.

I stayed here for one night for business. I was checked in by a Man that was in a rush and was told I was upgraded. My room was above reception and once I opened the door the room smelt and was dirty. I did not want to sleep in the bed as it felt unhygienic. When checking out the Man was in a rush again. No Customer Service at all. I will not be back…..

Booked online last minute and got a surprise upgrade to the "luxury suite". Room was big, king bed and a single, bathroom was big and very clean but that was about it. Nothng specifically "luxury" about it. Not even a microwave. No matter. Good price, good AC, good TV and away from road noise. Bed wasn't overly comfortable but the room overall was good.