Kimpton Pittman Hotel

最糟糕的一次酒店經歷，在房間內丟了貴价的首飾，酒店也沒怎麼幫忙找，出門在外也沒辦法，laji酒店，都別住

酒店雙重收費，攜程客服幫忙協調，酒店也遲遲不退款！ 和朋友各訂了同樣房間，房間大小、間隔、設備不一樣。同樣價格給我自動降級，客廳比朋友少了張沙發、洗手間和浴室沒有分離！ 樓下隔壁大樓的酒吧吵到半夜，馬路汽車聲音很大，睡不踏實。 兩晚四千多，真心覺得服務和設施裝修、洗漱用品等等都對不起這個價格！

Great modern hotel. Really enjoyed the complimentary drinks 5-6 every evening. Well worth a visit.

I felt like I paid quite a bit for our room. Upon arriving there was a strong sewage smell in the bathroom. The bathroom was quite large but the tub was built in and not a soaking tub like the pictures. I was looking forward to a good soak this weekend. After opening the bathroom door, the smell disturbed the whole roo. And we asked to be accomedated wirh a room change. The next room was a bit smaller with no tub at all, but a large shower and great water pressure. The new room was right above the light rail, so we hear that all night, along with the nearby club music. We coukdnt figure out how to use the thermastat all night so I just about froze. Although the music and train didnt help either. There were dumplings and pizza near-by walking distance which was nice. The staff was kind and made the stay worth the while. I would not book here again as I dont feel the luxury price matched the lack of luxury experience.

We loved our short stay here, and will definitely be back. The staff were so friendly and helpful and the room was very comfortable

Not worth the price Went to Deep Ellum with friends to visit for a weekend. The hotel was located next to Deep Ellum making it an easy walk. Staff was friendly and overall the hotel was nice. My complaints were that the “heated” pool was not warm. Too cold to swim in and it was one of the factors to us choosing the hotel. The rooms were fine but the thermostat next to the bed had a horribly bright light that shined all light. We tried putting a shirt over it but it still showed through that. The curtains also didn’t reach the floor so if was pretty bright. Also, being near Deep Ellum it is expected to be louder due to clubs, but the train that comes through is super loud. I didn’t feel it was worth the price