Gæstebruger
10. august 2023
I spent two months in this Residence Inn while water damage was repaired at my home. Recently widowed, the move was emotionally difficult as well as physically. The cats and I were put into this Residence Inn by my insurance company, and they could not have made a better choice. The staff makes this hotel. Blessed Jefferson and her front desk staff - Laretha, Laneysa, and Maddison, are everything. From the moment I walked in, I was surrounded by a warmth that made me feel right at home. Any request I made during my time here was met promptly. The engineering staff responded quickly and politely when my kitten got stuck behind a drawer (!). Although I did most of my own cleaning because I didn't want the cats escaping, the housekeeping staff was unfailingly polite and supplied any needs immediately. My room was attractive, large, and with a full kitchen. Beware the kitchen. You cannot really cook in it because the fire alarms are sensitive, but it is more than adequate for microwaved meals, eggs, etc. There is plenty of storage space if the stay is a long one. I had a view of a green hill that was covered by bull thistles, hemlock, and vitex trees. It was lovely. As I sat and worked at the desk, I could watch the rabbit family raise their babies, watch the buzzards fly their lazy way riding the thermals, and listen to the mockingbirds. The pool is pretty and I don't understand the reviews that say it's small. It's fine and very inviting. I liked the breakfast, especially the make-your-own waffles. There was a good variety of food, that changed daily, and the breakfast staff was friendly and responsive. I appreciated the company at breakfast, too, and the view of the pool from the breakfast room. I have a couple small complaints. For a long-term stay, the living room furniture is back-breaking. The bed, thank goodness, is very comfortable! The other complaint is the paucity of hot water. Much water is wasted waiting for the shower to heat up, and I rarely had enough for a hot shower. Several times there was no hot water at all! The bathroom faucet runs cold and has a weak stream, about the size of a pencil at full pressure. During my stay, I often found myself thinking that I could live there. I am grateful to the staff for their kindness, and for the way they went "above and beyond" so many times taking care of me. Thank you Blessed, Maddie, Laneysa, and Laretha. You are all wonderful.
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