JW Marriott Dallas Arts District

Amazing staff and location in Dallas. Having visited this property a dozen times over the past year, I was surprised by how many of the employees remembered my husband and me on each and every visit. Everyone from amazing guys at valet to bellman to John at the front desk made me feel sincerely welcomed. Niki and all the bartenders are top notch. Highly recommend this property, and did I mention it’s in the middle of many museums and great restaurants.

The JW Marriott Dallas Arts District is absolutely fantastic! The location is unbeatable—right in the heart of the Dallas Arts District, surrounded by amazing attractions like the Dallas Museum of Art, Klyde Warren Park (check out the food trucks), the Nasher Sculpture Center, and the AT&T Performing Arts Center. It’s the perfect spot for exploring the city’s vibrant cultural scene. The food is outstanding—every meal was a delight! One of my favorite parts was the outdoor bar called Vincent's on the 11th floor. It’s such a fun spot to unwind, and I loved being outside while still feeling comfortably covered. Service here is top-notch—every staff member was attentive and genuinely friendly. I was greeted by name on several occasions. The rooms are clean, spacious, and beautifully appointed, making for an incredibly comfortable stay. Whether you’re in town for business or leisure I definitely recommend this hotel.

Stayed for 3 nights to attend a venue in the city. Hotel is relatively new (2 years old, i believe); accordingly, everything looks nice and new and in good working order. Reception is on ground floor and requires a separate elevator ride to room on the 11th floor. Staff at front desk and throughout the premises were professional but lack a little warmth and sense of urgency. My "corporate card" was rejected at check-in and I would have appreciated more assistance to resolve as opposed to reverting to my using a personal card - for expediency. Assigned room was as expected for the chain - it was of good size and adorned accordingly with the expected amenities. The bed was very comfortable, the wifi worked very well and there were ample electrical outlets throughout that was appreciated for this business traveller. However, the room could do with more lighting (in evenings), and the water pressure from the shower could be much better. The sink was partially blocked and failed to drained efficiently. Climate control and TV settings required an engineer to service to make both functional. Breakfast and dinner at Montage offered a reasonable selection of well-presented food but their taste was not optimal (at least to this client). The common areas were nicely laid-out; they were esthetic and functional. Overall, a reasonable establishment that seems to be still going through some growing pains.

An excellent choice in Dallas! The rooms are very clean, the staff is incredibly friendly, and the Italian restaurant on the first floor is absolutely delicious! The breakfast is also amazing, and I’ll be visiting again soon! Top-quality service and hospitality!

I find it rather ridiculous and sad that the hotel could not confirm a connecting room for an Ambassador Bonvoy member traveling with a younger child. The hotel by own admission is not busy at all. Why not provide the service Hilton and Hyatt do? What’s more, lesser Marriott properties will extend this courtesy. Time for a change to common sense and market conditions.

Montage delivers amazing food, and the bar is perfect for a casual happy hour. The staff is attentive and provides excellent service. The rooms are spotless with fantastic views, making it an ideal spot for a relaxing staycation or a weekend escape in the city.