Gæstebruger
6. marts 2024
A haven of comfort and hospitality
Service - The hotel staff was incredibly welcoming and attentive. Almost real-time response on WeChat for any queries that I may have (also includes asking for recommendations on attractions or other services). They greeted us with a warm smile and helped us carry our heavy suitcases upstairs. The host can speak three different languages (including English), so it is very communicable, and she also lent me a very lovely shawl to take out when I only asked where I could get it from.
Perfect location - just a ten-minute walk to Dali Ancient City. There are also convenient stores and restaurants along the street.
Rooms - The room I stayed in was immaculately decorated, and the facilities were well equipped. The bed was exceptionally comfortable - ngl I probably had the most restful night after three days of travelling.
Cleanliness - we found a piece of hair on the bed, so we asked if we could change the bedsheet. I must commend that the host was very responsible, as she apologised and referred the issue to the housekeeping staff right away. Other than this small incident, everything is very new and maintained at a high standard of cleanliness.
Most importantly - There’s two adorable cats 😍 and a very comfortable common room where you can grab a cup of coffee and enjoy the sun.
My experience staying in this hotel is just simply outstanding. I wholeheartedly recommend this hotel for anyone seeking a memorable and delightful experience.
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