Hotel Indigo Dali Erhai

Nice Hotel. Clean and well-maintained. Love the pool and the view from the hotel was great. Breakfast was nice. If you like taking walks along the Erhai lake, this would be a good choice. But nothing is near to the hotel. We walked about 30-40min to eateries. The service at lounge for welcome drink was poor. Waited for half an hour and gave up. Otherwise everything is good. Location is great if you plan to visit both the East Coast and West Coast.

Hotel itself was lovely. Staff were kind and helpful. The room was spacious with a great view of Erhai lake from the balcony. One issue with the room was that, no matter what I did with the AC, the temperature couldn’t be brought below 25 degrees Celsius. They tried to help with this by moving an additional portable AC into the room. Location is good if you just want to see the lake but is about 13kms from the old town where some of the best food is.

This is one of the best hotel I stayed. The room is clean, service is excellent, breakfast is marvellous and room views to the lake is great, you can even see the sunrise from the room. From the Bose speaker and Dyson Hair Dryer you can know the quality of the room. However the bathroom is translucent, if you are not travelling with your couple but other, you may have an issue when bathing.

The hotel is in great location and the room has great view with a very comfortable bathroom layout (very spacious). The only thing is that the staff at check in and check out took our money. We booked 3 rooms in total and we paid in full at check in. Despite payment with credit card, the staff asked each of us to pay extra RMN1000 per room as a deposit in cash. At check out, no damage was found and they returned our deposit but all the 3 rooms only got RMB900 back. The staff could not speak English and even we could speak a little Chinese, the communication and the explanation is not understandable why we were deducted RMB100 per room total of RMB300 on top of the full payment. Other hotels will just block the credit card as deposit which is standard but when I asked if they can just use credit card that we paid to block the deposit, they said it could not be done. Moreover, when we paid RMB3000 deposit for 3 rooms, we counted RMB100 x30 to the staff. The staff took the money to another location saying they had to use the machine to count, then she came back saying there was only RMB2900. I guess she also took another RMB100 from the cash deposit. (Check in time was on April 10 at 10.30pm and check out time was on April 12 at 9.40am)

Great location. Very good service. Staff were super! Concierge was super helpful. Great people! Thank You!

Great stay thanks for everything, no negative comments at all.