Arcadia·anyin qingshan hotel

Nice property, but service could reallllly improve a lot. Our first request was to ask the hotel to find us a reservation at the Sun Palace. The immediate response was “no, sorry you have to book it yourself.” WHAT??? If you are touting a butler / concierge service, that is NOT the response you expect to receive. The team remediated shortly after with attempts to help us find tickets but honestly, the initial response left a very sour taste. We weren’t expecting magically to find tickets, but any effort or attempts to help would have been appreciated.  Second, housecleaning (and there was turn down service) never removed the welcome tray that was given (although clearly empty and should ahead been cleared).  Third, no one asks for your drink order at dinner, and we had to repeatedly flag people down for refills. They also don’t mention that drinks are an additional charge (which we’re fine with, but is something that should be communicated ahead of time). For the price point, you expect a certain level of hospitality which this hotel did not meet.

安隱青山，大理天花板級別的酒店！很有設計範，軟裝細節做得很到位，呆在酒店，洱海，蒼山一覽無餘，秋水長天一色。躺在泳池邊曬着太陽，超級舒服！作為高端酒店，所提供的服務也是一流，酒店與在地文化結合的很到位，有植物標本製作，傣味椿雞腳等很有特色的活動，很適合一家出遊。會推薦給朋友來體驗的！

酒店的自然風光非常美麗，看蒼山和洱海都非常漂亮，特別是早上起來的時候，那個雲就浮在蒼山上，感覺好近好近。餐食也非常美味，雲南的大樹番茄非常好吃。這個酒店基本上包含了所有，有活動有正餐下午茶，非常適合度假，不用出門，而且晚上除了晚安甜湯外還有雞尾酒，坐在酒店露天喝着雞尾酒真的是太棒了，我還會再來的。