42 Đ. Nguyễn Chí Thanh, Phường 1, Thành phố Đà, Phuong 1, Dalat, Lam Dong Province, VietnamVis hoteloplysninger
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1 nat
Gæsteanmeldelser
7.8/10
God
76 anmeldelse
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Bekræftede anmeldelser
Placering8.0
Faciliteter7.4
Service8.0
Renlighed7.9
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Alle anmeldelser(76)
Positive anmeldelser(47)
Anmeldelser med billeder/video(6)
Negative anmeldelser(5)
Jariya
Deluxe-værelse med queensize-seng
Overnattede i okt. 2024
Par
5 anmeldelse
9.0/10
Fantastisk
Slået op den 25. nov. 2024
Slipper is reused, it was packed and we noticed that there is hair inside slipper bag.
Oversæt
Martyj77
Premium Deluxe Søudsigt
Overnattede i nov. 2024
Par
7 anmeldelse
9.5/10
Vidunderligt
Slået op den 27. dec. 2024
The balcony should have a small table and chair to enjoy the view !
Oversæt
Chong
Deluxe-værelse med queensize-seng
Overnattede i jan. 2023
Rejs med venner
17 anmeldelse
9.5/10
Vidunderligt
Slået op den 16. feb. 2023
My favourite hotel whenever I go Dalat! Very close to the night market, lake garden. Many eateries like cafe, hot pot are just outside of the hotel. Big room but they don't have aircon in the room and it could be hot during day time I. The month of March to Aug.
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Trần Quốc Vĩnh
Deluxe-værelse med to enkeltsenge
Overnattede i feb. 2025
Par
15 anmeldelse
7.5/10
Slået op den 1. apr. 2025
Ks phục vụ tốt, vệ sinh, vị trí n*** trung tâm rất tiện cho du luchj
Oversæt
호돌스
Deluxe-værelse med to enkeltsenge
Overnattede i maj 2024
Familie
16 anmeldelse
5.5/10
Slået op den 16. jun. 2024
달랏여행을 가서 2박하였는데, 전반적으로 조식도 맛있고, 직원도 친절하였습니다. 다만 호텔이 오래되서 호텔방의 상태는 별로 안좋습니다. (특히 침대)
Oversæt
jiong
Deluxe-værelse med to enkeltsenge
Overnattede i okt. 2024
Rejs med venner
2 anmeldelse
6.5/10
Slået op den 16. jan. 2025
設施老舊,餐點還好
Oversæt
Anonym bruger
Deluxe-værelse med søudsigt
Overnattede i jan. 2024
Rejs med venner
15 anmeldelse
6.5/10
Slået op den 27. mar. 2024
設施舊了,位置可以,性價比不高
Oversæt
Gæstebruger
Premium Deluxe Søudsigt
Overnattede i okt. 2023
Par
6 anmeldelse
9.0/10
Fantastisk
Slået op den 16. nov. 2023
직원들 친절하고 서비스 좋아요
Oversæt
Gæstebruger
Deluxe-værelse med to enkeltsenge
Overnattede i maj 2023
Rejs med venner
1 anmeldelse
10.0/10
Enestående
Slået op den 12. jun. 2023
시설 깨끗하고 조식 서비스도 훌륭합니다.
Oversæt
Gæstebruger
Deluxe-værelse med to enkeltsenge
Overnattede i nov. 2023
Par
5 anmeldelse
10.0/10
Enestående
Slået op den 18. mar. 2024
基本符合預期
Oversæt
sarapO9662LT
Overnattede i okt. 2024
Par
6.0/10
Slået op den 22. nov. 2024
We were disappointed with our stay in this hotel compared to other 4 star hotels in VN. We had a deluxe room on the 2nd floor. The room was in the back of the hotel, so quieter than the lake facing rooms. However, our view was so subpar that there was no reason to keep the doors to the balcony open. The hotel is quite large and well located next to the night market, however, it was virtually empty while we were there, and so we were surprised that service was just so-so. Their English isn't great The breakfast was also quite average. The coffee was undrinkable! For Westerners, the coffee in the pots needs to be heavily diluted before drinking. I love coffee, but I drank tea! The rooms are fine . Clean and the bed comfortable. There is no AC, but a fan ( and heater) are provided. The hotel is old and not updated. I think its location may be its best feature, but we walked 20 minutes to find restaurants we liked. We did enjoy a Halal restaurant ( Sarah's) which was nearby .
Oversæt
Svar fra overnatningssted: Dear our value customer, Thank you for taking the time to provide feedback on your recent stay with us at TTC Ngoc Lan- our guest feedback is paramount to us. I am disappointed to read that your experience with us was not up to your expectations. I do advise that we are in the process of undertaking many upgrades over the course of the coming years. To provide the best services, our young team is always trying our best to deliver exceptional experiences to customer The team and I appreciate your feedback, and we all look forward to welcoming you back again soon where new experiences await you at TTC Ngọc Lan Sincerely, General manager
453diept
Overnattede i okt. 2024
Rejs med venner
6.0/10
Slået op den 1. nov. 2024
We stayed at NgocLan Hotel since the first time April 1998 until last March 2024 for at least 7-8 times When we checked out after 3 days, a staff member went to our car making us pay for their hotel slippers, it was not much but it was rude and ridiculous. Wondering the next travelers are wearing used slippers? Then just learned about escargot in salad dish, rotten food We booked a suite and a room at another new hotel for December 2024 Thank you but no more TTC NL in DaLat
Oversæt
Svar fra overnatningssted: Dear our value customer , Thank you for taking the time to provide feedback on your recent stay with us at TTC Ngoc Lan- our guest feedback is paramount to us. I am disappointed to read that your experience with us was not up to your expectations, we sincerely aplologize you for this unexpected situation To provide the best services, our young team is always try our best to deliver exceptional experiences to customer The team and I appreciate your feedback and we all look forward to welcoming you back again soon where new experiences await you at TTC Ngọc Lan Sincerely, General manager
long m
Overnattede i sep. 2024
Forretningsrejsende
4.0/10
Slået op den 29. okt. 2024
First time ever, requested for a late check out of 1hour right after checking in( which means 13:00) and the FO told me that they will give an extra charge of 50% of room price. Of course I said no. Also asked for an extra key, or at least a temporary card for the electrical matter and they said no, which surprised me. Never have I see a service which was so lack of delicacy like this. Everything else was ok including room.
Oversæt
Svar fra overnatningssted: Dear Mr. Long, Thank you for taking the time to provide feedback on your recent stay with us at TTC Ngoc Lan- our guest feedback is paramount to us. I am disappointed to read that your experience with us was not up to your expectations, we sincerely aplologize you for this unexpected situation To provide the best services, our young team is always try our best to deliver exceptional experiences to customer The team and I appreciate your feedback and we all look forward to welcoming you back again soon where new experiences await you at TTC Ngọc Lan Sincerely, General manager
453diept
Overnattede i sep. 2023
Par
8.0/10
Meget god
Slået op den 26. okt. 2023
We always stayed at TTC NgocLan since our first trip coming back to DaLat in 1998 and again we already book for our next stay in spring 2024 We were traveling with friends so each time we stayed at TTC NgocLan we had good times and memories too We enjoyed the most beautiful view eating breakfast upstairs where we took lot of pictures of sunrise over the lake with great compliments from everyone
Oversæt
Svar fra overnatningssted: Dear 453diept, Thank you for taking the time to provide feedback on your recent stay with us at TTC Ngoc Lan- our guest feedback is paramount to us. I am happy to know that your stay was comfortable and enjoyable with the services from our team and your experience in our hotel The team and I appreciate your feedback and we all look forward to welcoming you back again soon where new experiences await you at TTC Ngọc Lan Sincerely, General manager
Gæstebruger
Overnattede i dec. 2022
Familie
2.0/10
Slået op den 31. jan. 2023
The hotel is serious degrading . The room is not clean . The bath room door stuck Worst of all . There few accidents happened to customers and the hotel just ignored Never again. What a waste of money
Oversæt
Svar fra overnatningssted: Dear 156harryq, Thank you very much for posting your feedback on your recent stay at TTC Ngọc Lan. We truly value the opinions of our customers, and we apologize that we did not meet your expectations. I am disappointed to read that your experience with us was not up to your expectation. I do advise that we are in the process of undertaking many upgrades over the course of the coming years. In the other hand, our young team is always providing the best services during your stay as we are passionate about delivering exceptional guest experiences. The team and I appreciate your feedback and we all look forward to welcoming you back again soon where new experiences await you at TTC Ngọc Lan Sincerely, General manager