Hotel Del Luna Boutique anmeldelser

Service không tệ nhưng trải nghiệm của mình tệ. Cửa thông minh hư, quầy nước phục vụ lâu,nhân viên lễ tân check thông tin mới giao khoá cửa mặc dù mình đã check in rồi, về muộn mà còn làm khó khách. Sẽ không quay lại

Es ist ein sehr schönes Hotel, zentral gelegen zum Meer und zu den Highlights in der Stadt. Hervorragender Service in allen Bereichen. Das Zimmer ist sehr groß und Komfortabel. Sehr gemütliche Betten und Kissen. Das Preis/Leistungsverhältnis ist Spitzenklasse.

這是一家開業不久的酒店，設施配置不錯，前台辦理入住體驗不是很好，細節有待提高，其它工作人員微笑禮貌，大床房樓層比較低，越南摩託車超級多， 而且開的很快，噪音很大 ！

오전일찍 여행을 나갈 투숙객이 아니라 늦잠자고 여유롭게 투숙하시는 거라면 7층은 비추천합니다.8층이 레스토랑이라 층간소음이 너무 심합니다

Khách sạn không có gì đặc biệt, view sông

가격 대비 방도 넓고 좋습니다 한인타운 인근으로 호텔 근처 먹을 곳도 많습니다

酒店前台女職員沒記性，態度差，入住時已經要求late check out到12:30， 已得到她確認，到第二天12時check時間，還打電話上來房間催促夠鐘check out，到12:30check out 時，我們到前台問他為什麼已經確認可延遲退房還打電話上來，他卻說忘記了，然後要求我們等待3分鐘檢查房間，後來就說房間遺失了一個洗衫袋，要求我們賠償，但我們完全沒有使用過他的物品，因為每一樣物品也要收費，而且房間的水樽也是從戎的不知道有沒有清洗過，所以我們不敢使用，後來我們堅持不會賠償，再回想起當初入住看到時每一位check out 客人也被要求在前台收費的原因，這間酒店銷售手法十分有問題，建議如果要入住這酒店，入住房間check-in時要拍低影片記錄清楚，因為他們屈你的時候會給你看一段影片，說是他們在你入住前拍攝的，但不知道拍攝時間是否真假，小心這黑店👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻

어정쩡한 위치에 있고.. 주변에 공사중인 곳들도 많아서.. 사실 그리 추천하지는 않아요.. 조식이 맛나고.. 조식이 맛나고.. 작은 수영장이지만 인피니티풀이여서 날 좋으면 사진 이쁘게 나와요..

I can’t thank this guys enough… I ask them for some help for a surprise to my girlfriend for her birthday and what they did exceded my expectations. They organised some balloons , rose petals , elephant towels and a big happy birthday above the bed . I work as a manager in a restaurant and I can confirm the service of the staff is 100/10 !! The receptionist was always there for any help I needed , the concierge greeted me every time I passed through reception and the rest of the staff was always polite and friendly. Room was very clean and exactly how it looked in the pictures , the breakfast was a buffet type with plenty of choice and the location is few meters from the beach . If the owner/ manager read this message please take care of your staff because they are really there for anything your customers need . Once again THANK YOU to everyone who works here and thank you for giving to my girlfriend an unforgettable birthday. Wish you all the best :)

Excellent breakfast! Young, talented chef makes amazing guilty pleasure cream puffs and Portuguese nata de pasteles as well as Asian beer noodle soups. Delicious and comprehensive spread in the morning to start the day. Beautiful, spacious French styled rooms. Tony at the front desk and our young lady bartender were friendly, helpful and sweet! They represented the hotel very well. Hotel is lucky tto have them on staff!

Excellent. Great location. Excellent staff absolutely amazing staff in all departments. Beautiful room. Great breakfast. Lovely pool although amount of sunbeds was limited i always got one. This hotel is out of this world the room was sooooo nice. Excellent all round

Fantastic hotel. Beds are very comfortable with a king bed and good size room. The breakfast was exceptional with both western and Asian choices. Hue (cook at breakfast) did a great job with my omelette every morning plus bacon. The infinity pool was great to cool off after the beach. I would say that this hotel compares to any 4 star hotel in North America. Overall service was great.

We were only in Danang for one night to see the Dragon bridge but unfortunately we’d become ill with nasty colds so we cancelled our sightseeing to have dinner and go to bed early. On entering the room, I was surprised at how tiny it was. The photos were definitely deceptive. Other than that, it seemed fine - very basic but fit for purpose. We did note that there was no in-room safe though. I then looked for the room service menu however, oddly for a hotel, there is no room service. However the room information (which was predominantly in Vietnamese) said there was a restaurant on the 8th floor which appeared to be open until 8:30pm and a bar on the 9th floor which I guessed must serve snacks. So we headed upstairs. The restaurant was closed (not closed off as we could walk in there but it was empty and no lights on ect) so we headed to the bar…. That was totally devoid of life too. The bar area features the infinity pool which, if we’d been healthy, we would have loved to have a dip in - the area is gorgeous. So we went back to reception to see if they could order some food in for us (we really felt very unwell and it was now raining too) but the receptionist spoke very little English and didn’t seem to understand us so we reluctantly headed out to find food. Thankfully there was a restaurant basically next door and we managed to order some fried rice for dinner. Maybe our ill health impacted on our impression of the hotel but I was really quite amazed that a hotel in a major tourist town is so ill equipped and under-utilised. I certainly wouldn’t recommend the Del Luna. The hotel management is missing out on turning this place into something special.

I booked here for only 1 night. The family room have 2 big beds, comfortable bed, clean room. This room has private balcony but no chair and no table. When you open the main door to enter to this room, you can see a table for sink, mirror and some facilities such as comb, face towels...so I did not like this set up way. 😜😜. The pool is on the top floor. They arrange a staff to take of care you, that's good service. But I think he should look around to fill more pool towels. ( It was cold when you finished to swim, I only found 1 towel for my children) The breakfast is good, there are not much choices, but it is enough for a meal. The location is nearly the beach, you can easy to walk to there. Overall all are good!