quận, 115 Nguyễn Văn Linh, Vĩnh Trung, Quan Hai Chau, Da Nang, VietnamVis hoteloplysninger
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1 nat
Gæsteanmeldelser
4.1/5
Meget god
90 anmeldelse
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Bekræftede anmeldelser
Placering4.2
Faciliteter3.9
Service4.0
Renlighed4.1
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Alle anmeldelser(90)
Positive anmeldelser(82)
Anmeldelser med billeder/video(14)
Venlig ejer(25)
Fantastiske værelser(19)
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Lækker morgenmad(12)
Nemt at komme rundt(11)
Negative anmeldelser(8)
Andrew Jewell
Deluxe-værelse med kingsize-seng
Overnattede i aug. 2024
Solorejsende
6 anmeldelse
4.7/5
Vidunderligt
Slået op den 7. okt. 2024
Service better than anywhere else I have seen
The rooms are really good size the east side of the hotels gives you a good view of the river and the sea in distance
Very good beds and pillows.. TV is a good size
i 2 english news as well as ABC Australia News not much in movies channels for english
The bathroom was modern and easy to us .. if I had a partner come I don't think there would be enough room for toiletries
The pool was a bit small but felt good enough.. bit cool at the deep end.
Breakfast is mainly Asian dishes but had bacon and eggs fruit and yoghurt and good coffee. But at times it was not hot enough
Overall I would give the place a. 4 out of 5
Oversæt
Svar fra overnatningssted: Dear Mr/Ms Andrew Jewell.It truly is a pleasure to have you stay with us.Thank you for taking the time to share your feedback, both positive and constructive.Your comments have been discussed at length with the responsible team leader to ensure the hotel maintains its standards.If there is any way we can further assist you, please do not hesitate to reach out to us. We look forward to welcoming you back to Muong Thanh Luxury Song Han Hotel next time you come to Danang.Gratefully yours,Mrs. Le Thi Xuan ThaoGeneral Manager
Yanyongqian
Superior-værelse med to enkeltsenge
Overnattede i maj 2024
Solorejsende
11 anmeldelse
5.0/5
Enestående
Slået op den 25. jun. 2024
I did not expect this hotel to be a plane-spotting hotel with huge reception area but the room where I stayed in has a beautiful and marvellous view of Danang International Airport afar from the hotel, a skyscraper of 23 floors. In the morning, it is heartwarming to me to see aircraft taking off for the sky on the background of runway and high mountain from the spacious room and it is the remarkable point of my vacation. Scenic beauty aside, the complimentary breakfast has plentiful selections of Vietnamese food and fruits to choose from, for example, brown bread, Vietnamese plums and scores of different salads and the hotel is where Singapore Airlines tickeing office is located, providing convenience to tourists. However, there is miscommunication when I checked out. The hotel staff that oversaw the driver that picked me up showed me to a taxi driver instead. He claimed he was waiting for me. I travelled in that taxi to Danang airport. At the airport, I did not expect the driver to say I had not paid for the transfer. I insisted I did and I told him to call the hotel reception. The receptionist was kind enough to admit miscommunication. She said I entered the wrong car and I did not need to pay further. She said she would compensate the driver. That was kind of the receptionist. I hope the outbound transfer arrangement can be done better by telling the guest the car number and driver's name as I thought there was change in driver after I woke up late due to the lack of wake-up call service as expected.
Oversæt
6/19
Svar fra overnatningssted: Dear Mr/MsWarmest greeting from Mường Thanh Luxury Sông Hàn Hotel Da Nang.It truly is a pleasure to have you stay with us at our hotel Mr/Ms .Thank you for taking the time to review our property, your comments are very much valued We are thrilled that you loved your experience. And if you have any recommendations or suggestions for us to enhance our customer service skills, please let us know.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,Mrs. Le Thi Xuan ThaoGeneral Manager
John
Deluxe-værelse med kingsize-seng
Overnattede i nov. 2024
Rejs med venner
2 anmeldelse
4.2/5
Meget god
Slået op den 30. dec. 2024
The decor in the room is a bit dated but clean and spacious. Very close to the airport and easy access to shopping and other attractions
Oversæt
Svar fra overnatningssted: Dear Mr/Ms , Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel. Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Once again, thank you for your kind words. We look forward to seeing you on your next trip to Da Nang! Gratefully yours, Mrs. Le Thi Xuan Thao General Manager
Gæstebruger
Superior-værelse med to enkeltsenge
Overnattede i nov. 2024
Par
3 anmeldelse
1.0/5
Slået op den 30. dec. 2024
Discovered clothes stolen from our luggage, only when we reached home in Singapore. We checked in at 2pm on 25 Dec and checked out 5am on 26 Dec. Hence, was not expecting housekeeping attention at all. The theft therefore appeared to be deliberate.
Oversæt
Svar fra overnatningssted: Dear Mr/Ms , Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel. We would like to say so sorry if you had a bad experience at our hotel. Can you tell me clearly about your situation and we will recheck with our staff?If it is case of misunderstanding, kindly recheck and cancel this bad review for our hotel?We look forward to seeing you on your next trip to Da Nang! Gratefully yours, Mrs. Le Thi Xuan Thao General Manager
Shin
Deluxe-værelse med kingsize-seng
Overnattede i okt. 2024
Forretningsrejsende
7 anmeldelse
5.0/5
Enestående
Slået op den 18. nov. 2024
Great location, kind staff, and excellent room condition. various breakfast menu.
Oversæt
Svar fra overnatningssted: Dear Mr/Ms Shin,Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.It truly is a pleasure to have you stay with us at our hotel Mr/MsThank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,Mrs. Le Thi Xuan ThaoGeneral Manager
kok onn
Superior-værelse med to enkeltsenge
Overnattede i nov. 2024
Rejs med venner
4 anmeldelse
2.7/5
Slået op den 14. dec. 2024
Take about 20 min walk to tourist attraction
Breakfast no so fantastic
Oversæt
Svar fra overnatningssted: Dear Mr/Ms ,We are so sorry to hear that your stay with us did not meet your expectations. With your helpful mention, we have already checked and had maintenance plans to improve the hotel's service quality. We've already discussed and trained our staff about solving problem skills to ensure improving guest satisfaction. We hope you understand.Thank you so much for your helpful sharing, and we look forward to welcoming you again to give us an opportunity to make up for our mistake.Yours sincerely,Mrs. Le Thi Xuan ThaoGeneral Manager
Darin75
Superior-værelse med to enkeltsenge
Overnattede i okt. 2024
Par
6 anmeldelse
4.7/5
Vidunderligt
Slået op den 11. nov. 2024
Spacious and clean
We loved our stay 👍
Oversæt
Svar fra overnatningssted: Dear Mr/Ms Darin75,Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.It truly is a pleasure to have you stay with us at our hotel Mr/MsThank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,Mrs. Le Thi Xuan ThaoGeneral Manager
matteo patalocchi
Superior-værelse med to enkeltsenge
Overnattede i maj 2024
Forretningsrejsende
47 anmeldelse
5.0/5
Enestående
Slået op den 24. jun. 2024
Good hotel in great position, recommended. Gym was good also.
Oversæt
Svar fra overnatningssted: Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel Da Nang.It truly is a pleasure to have you stay with us at our hotel Mr/Ms .Thank you for taking the time to review our property, your comments are very much valued We are thrilled that you loved your experience. And if you have any recommendations or suggestions for us to enhance our customer service skills, please let us know.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,Mrs. Le Thi Xuan ThaoGeneral Manager
Gæstebruger
Deluxe-værelse med kingsize-seng
Overnattede i mar. 2024
Par
29 anmeldelse
3.7/5
Slået op den 7. maj 2024
Clean and spacious room, friendly staff and it's only 20 minutes to airport.
Oversæt
Svar fra overnatningssted: Dear Mr/Ms ,Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff is trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Once again, thank you for your kind words. We look forward to seeing you on your next trip to Da Nang!Gratefully yours,Mrs. Le Thi Xuan ThaoGeneral Manager
Master Flight Holidays
Deluxe-værelse med kingsize-seng
Overnattede i mar. 2024
Familie
23 anmeldelse
5.0/5
Enestående
Slået op den 4. jun. 2024
superb hotel ... very neat and clean and satisfied with their hospitility
Oversæt
Svar fra overnatningssted: Dear Mr/Ms ,Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff is trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Once again, thank you for your kind words. We look forward to seeing you on your next trip to Da Nang!Gratefully yours,Mrs. Le Thi Xuan ThaoGeneral Manager
Amanda Brilliant Lee
Superior-værelse med to enkeltsenge
Overnattede i jul. 2024
Solorejsende
25 anmeldelse
3.5/5
Slået op den 24. sep. 2024
Is in city centre, very convenient.
Oversæt
Svar fra overnatningssted: Dear Mr/Ms ,Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.It truly is a pleasure to have you stay with us at our hotel Mr/MsThank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,Mrs. Le Thi Xuan ThaoGeneral Manager
Diwan Andy chopra
Deluxe-værelse med kingsize-seng
Overnattede i nov. 2024
Par
2 anmeldelse
3.5/5
Slået op den 22. dec. 2024
Good location
Oversæt
Svar fra overnatningssted: Dear Mr/Ms,The hotel would like to thank you for taking the time to share your feelings about your stay at the hotel. We are very happy to read the positive feedback from you. We would also like to accept any unnecessary problems and offer solutions to improve service quality. Thank you once again for sharing your thoughts and we hope to continue to receive your support in the near future, and we look forward to another chance to serve you.Yours sincerly,Mrs. Le Thi Xuan ThaoGeneral Manager
Gæstebruger
Superior-værelse med to enkeltsenge
Overnattede i maj 2023
Familie
1 anmeldelse
5.0/5
Enestående
Slået op den 18. jun. 2023
large room and comfortable. Very nice place to stay.
Oversæt
Svar fra overnatningssted: Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.It truly is a pleasure to have you stay with us at our hotel Mr/MsThank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,Hotel Managers.
Gæstebruger
Superior-værelse med to enkeltsenge
Overnattede i mar. 2024
Rejs med venner
1 anmeldelse
4.7/5
Vidunderligt
Slået op den 20. apr. 2024
Good , nice ,
Oversæt
Svar fra overnatningssted: Dear Mr/Ms Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel Da Nang.It truly is a pleasure to have you stay with us at our hotel Mr/Ms .Thank you for taking the time to review our property, your comments are very much valued We are thrilled that you loved your experience. And if you have any recommendations or suggestions for us to enhance our customer service skills, please let us know.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,Mrs. Le Thi Xuan ThaoGeneral Manager
Gæstebruger
Superior-værelse med to enkeltsenge
Overnattede i dec. 2022
Solorejsende
13 anmeldelse
2.7/5
Slået op den 31. jan. 2023
Ok but old hotel
Oversæt
Svar fra overnatningssted: Dear Mr/Ms ,We are so sorry to hear that your stay with us did not meet your expectation. With your helpful mention, we have already checked and had maintenance plans to improve hotel facilities. We've already discussed and trained our staff about solving problem skills to ensure improving guest satisfaction. We do hope to get your understanding.Thank you so much for your helpful sharing, and we look forward to welcoming you again to give us an opportunity to make up for our mistake.Yours sincerly,Mrs. Le Thi Xuan ThaoGeneral Manager