The Memory - Danang

The Memory - Danang anmeldelser

The Memory - Danang

202 Ho Nghinh, Quan Son Tra, Da Nang, VietnamVis hoteloplysninger
The Memory - Danang
The Memory - DanangThe Memory - DanangThe Memory - Danang
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Gæsteanmeldelser

8.7/10
Meget god
54 anmeldelse
Bekræftede anmeldelser
Placering8.9
Faciliteter8.5
Service9.0
Renlighed8.4
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Alle anmeldelser(54)
Positive anmeldelser(50)
Anmeldelser med billeder/video(38)
Venligt personale(29)
Lækker morgenmad(23)
Fremragende design(9)
Tæt på stranden(6)
For støjende(5)
Negative anmeldelser(4)
Gæstebruger
Deluxe-værelse med balkon
Overnattede i feb. 2025
Par
6 anmeldelse
10.0/10
Enestående
Slået op den 24. mar. 2025
love the unique design. breakfast is very good especially the vietnamese noodles. enjoyed the bathtub in the room too.
Oversæt
Svar fra overnatningssted: Thank you so much for your kind feedback! 😊We're thrilled to hear you loved the unique design of the hotel. It’s great to know you enjoyed the breakfast, especially the Vietnamese noodles – they're a guest favorite! We're also glad you had a relaxing time in the bathtub.We hope to welcome you back soon for another wonderful stay! 🌟
12.emharry
Deluxe-værelse med balkon
Overnattede i jan. 2025
Par
32 anmeldelse
2.0/10
Slået op den 26. feb. 2025
BED BUGS AND DISGUSTING SERVICE. I have been travelling for 7 months and this is the WORST hotel I have experienced. We got into our room at 11pm after a long day and checked underneath the mattress to see a horrendous view. It had not been cleaned in months and there were HUGE bed bugs underneath. I have attached photos and videos for proof. It was absolutely vile. We were then moved to another room (which did not have a balcony that we booked) and told that we had to check out and check back in the next morning to stay in the filthy room as ‘it would be cleaned’. Absolutely not. We were THEN told that we would have another different room for the third night. FOUR different rooms for a three night stay. They are now refusing to give us a full refund. Please bear in mind that they were happy to put new customers in that filthy room with bed bugs the day after. There is no way you can get rid of bed bugs that quick. Run a million miles away from this place!!
Oversæt
Svar fra overnatningssted: Dear Mr Harry Porter, Thank you for taking the time to share your feedback. We sincerely apologize for the unfortunate experience you had during your stay with us. Your satisfaction is extremely important to us, and we take your concerns very seriously.At The Memory, we place great importance on maintaining cleanliness in the rooms. To ensure quality, the bottom of the mattress is cleaned periodically every 6 months. As your stay is approaching the scheduled cleaning period, we appreciate you bringing this up so that we could address the issue. After receiving your feedback, we immediately cleaned the entireDuring the peak season for international guests, we understand that certain factors, such as bed bugs, can come into the room with guests. These bed bugs are often difficult to spot because they hide in corners and crevices that are hard for us to inspect thoroughly. However, we have already cleaned all the corners and areas of the room to minimize the likeRegarding your request for a refund for 2 nights, we have contacted Trip.com and arranged for the refund as requestAgain, we apologize for your experience and appreciate your feedback, as it helps us improve. Thank you for your understanding, and we hope to have the opportunity to make it right.Sincerely,Hanh Pham (Ms.)Sales ManagerThe Memory Da Nang
Chan
Seng i 4-sengs kvindelig sovesal
Overnattede i dec. 2024
Solorejsende
23 anmeldelse
8.0/10
Meget god
Slået op den 20. jan. 2025
The location is very convenient close to the beach and many restaurants nearby, also the staffs are very nice and helpful
Oversæt
Svar fra overnatningssted: Dear Mr/Ms. CHAN/AMY YEE MEI, Thank you so much for your kind words! We are delighted to hear that you enjoyed your stay at our hotel. Your positive feedback truly brightened our day. We appreciate your support and hope to welcome you back soon for another memorable experience. Safe travels! Warm regards,From The Memory Teams with love,
Mr & Mrs
Design 3 personersværelse
Overnattede i nov. 2024
Familie
1 anmeldelse
10.0/10
Enestående
Slået op den 29. dec. 2024
It was the best stay we had in Vietnam. The service was exceptional and very personalized. Upon checking in we were given hot face towels n a welcome drink followed with a selection of different scented soap, shampoo l, conditioner and body wash. We noticed two of our lights were not working. And it was replaced by the maintenance crew the day after. The breakfast selection was great and the all day free fruits n snack was a plus. The only issue we had was the location of our room. We book a room for 3. And it was situated in front of the road that was really noisy n we had to walk a few flights of stairs as there was no lift on our side of the rooms. Hence it is not suitable for families and elderly unless they stay on the opposite side of the hotel that mainly caters to double sharing rooms with a lift. It will be nice if the hotel could provide some ear buds as we had to buy from the pharmacy near us. The location was great, it is so near to the beach, some great eateries that serve some of the best salt coffee, fruits smoothie and banh mi....not to forget frog stew with noodles.n seafood popular among the locals.
Oversæt
Gæstebruger
Seng i 4-sengs kvindelig sovesal
Overnattede i okt. 2024
Solorejsende
4 anmeldelse
9.5/10
Vidunderligt
Slået op den 26. nov. 2024
My stay at The Memory in Da Nang was excellent. The interior of the hotel is really modern and fancy. The staff is super friendly and helpful. For me the bed was really comfortable and it was overall clean. Breakfast was included and it was very delicious. Besides, there were free fruits and cookies available. One point: It would have been nice to have another washbasin. One for two dorms was a bit small. You should also be aware that the hotel does not have an elevator and the spiral staircase can be challenging with a lot of luggage. All in all, I was very satisfied and would gladly return.
Oversæt
Svar fra overnatningssted: Dear Mr/Ms. HAUSLER/JULIA, Thank you so much for your kind words! We are delighted to hear that you enjoyed your stay at our hotel. Your positive feedback truly brightened our day. We appreciate your support and hope to welcome you back soon for another memorable experience. Safe travels! Warm regards,From The Memory Teams with love,
Gæstebruger
Seng i 4-sengs blandet sovesal
Overnattede i jul. 2024
Solorejsende
1 anmeldelse
3.0/10
Slået op den 17. aug. 2024
It's not very clean and a bit noisy. The elevator has a strong odor, making each ride quite unpleasant. However, their lemon tea is delicious.
Oversæt
Svar fra overnatningssted: Dear Mr/Ms…,Thank you for choosing The Memory Hotel for your vacation. The hotel would like to acknowledge all reviews and apologize for any inconvenience that affected your experience at the hotel.These comments are of great significance so that the hotel can improve in the future. The Memory Danang Hotel would like to thank you and hope to have the opportunity to welcome you back in the near future.Kind regards, From The Memory - Da Nang Team with loves,
Dewi d.Wijaya
Seng i 4-sengs kvindelig sovesal
Overnattede i jun. 2024
Solorejsende
17 anmeldelse
10.0/10
Enestående
Slået op den 22. jul. 2024
Good place. The staff english were good , easy to communicate with and very helpful. The breakfast were great. The room is a bit small. Dont bring big luggage for your own convenient
Oversæt
Svar fra overnatningssted: Dear Mr./Ms. Dewi,Thank you for taking your precious time to share your own experience. We are delighted to hear that you had an excellent time with us. Your satisfaction is a big present to us, and that motivates us a lot. At The Memory, we always keep going to improve our services to make the guest experience better and better.We hope to welcome you again shortly.Kind regards, From The Memory Hotel Boutique - Da Nang Team with loves,
Gæstebruger
Seng i 4-sengs kvindelig sovesal
Overnattede i jul. 2024
Solorejsende
4 anmeldelse
9.0/10
Fantastisk
Slået op den 3. okt. 2024
The staff are friendly and the food is unexpectedly good for a hostel
Oversæt
Svar fra overnatningssted: Dear Value Guest ,Thank you for taking your precious time to share your own experience. We are delighted to hear that you had an excellent time with us. Your satisfaction is a big present to us, and that motivates us a lot. At The Memory, we always keep going to improve our services to make the guest experience better and better.We hope to welcome you again shortly.Kind regards, From The Memory Hotel Boutique - Da Nang Team with loves,
Omega888
Seng i 4-sengs blandet sovesal
Overnattede i nov. 2024
Solorejsende
4 anmeldelse
10.0/10
Enestående
Slået op den 3. jan. 2025
One of the best places for solo travelers looking for a good place to stay and work as well as meet other travelers while in Da Nang
Oversæt
Anonym bruger
Seng i 4-sengs blandet sovesal
Overnattede i apr. 2024
Solorejsende
12 anmeldelse
10.0/10
Enestående
Slået op den 23. maj 2024
Excellent service, clean, ac is cool. Restos and coffee shops just outside, 5 min walk to the beach and the noodle soup breakfast is amazing.
Oversæt
Svar fra overnatningssted: Dear Value Guest ,Thank you for taking your precious time to share your own experience. We are delighted to hear that you had an excellent time with us. Your satisfaction is a big present to us, and that motivates us a lot. At The Memory, we always keep going to improve our services to make the guest experience better and better.We hope to welcome you again shortly.Kind regards, From The Memory Hotel Boutique - Da Nang Team with loves,
Ange87
Deluxe-værelse med vindue
Overnattede i apr. 2024
Par
3 anmeldelse
10.0/10
Enestående
Slået op den 22. maj 2024
Lovely place to stay for a night or two. We were in 501, and the bed was comfortable and the bathroom was great. Would recommend for a couple! The breakfast was delicious and the service very friendly :)
Oversæt
Svar fra overnatningssted: Dear Value Guest ,Thank you for taking your precious time to share your own experience. We are delighted to hear that you had an excellent time with us. Your satisfaction is a big present to us, and that motivates us a lot. At The Memory, we always keep going to improve our services to make the guest experience better and better.We hope to welcome you again shortly.Kind regards, From The Memory Hotel Boutique - Da Nang Team with loves,
Dmitrii P
Seng i 4-sengs blandet sovesal
Overnattede i mar. 2024
Solorejsende
8 anmeldelse
9.0/10
Fantastisk
Slået op den 11. maj 2024
Nice hostel, have spend almost a week there total travelling solo. The building is very stylish, staff is really friendly and helpful, to be honest it's even a bit too much, you feel like you are in some higher-class hotel or something hehe. Breakfasts are top-notch. Location is really good, have places to walk around nearby. But rooms.. are fine. Bunks have covers so you have some privacy, but firstly there are basically no shelves near the bed, so you basically have to put your clothes and stuff between bed and the wall. Then lockers - they are there, but for some reason, 2 of 4 beds have lockers which are NOTICEABLY smaller than others, so my backpack which has 55x35x25 dimensions had to be somewhat folded to put it in, really small. And then locks - man, they are opened by the key-card, but SO OFTEN it just didn't work, I had several times when I just put it there - it beeps - and nothing happens and I have to put it again like 6 times in the row for it to open. Getting old pretty fast... And also if you open it to bluntly - it will start signalling non-stop quite loudly, was really obnoxious. So lockers have to be fixed/changed + add shelves. That's it mostly it.
Oversæt
Svar fra overnatningssted: Dear Value Guest ,Thank you for taking your precious time to share your own experience. We are delighted to hear that you had an excellent time with us. Your satisfaction is a big present to us, and that motivates us a lot. At The Memory, we always keep going to improve our services to make the guest experience better and better.We hope to welcome you again shortly.Kind regards, From The Memory Hotel Boutique - Da Nang Team with loves,
karinwuuu_
Seng i 4-sengs blandet sovesal
Overnattede i jun. 2024
Solorejsende
3 anmeldelse
9.0/10
Fantastisk
Slået op den 14. jul. 2024
The service is very nice there! I enjoy the breakfast a lot and the lobby design is amazing! (the memory lemon tea! my fav^^), the location is good that there are so many massage and restaurants around that you can enjoy! I was living in 5/F which I need to take the elevator to 6/F and walk down the stairs. (a little bit annoying and dark but not a big problem!)
Oversæt
Svar fra overnatningssted: Dear Karinwuuu, Thank you so much for your kind words! We are delighted to hear that you enjoyed your stay at our hotel. Your positive feedback truly brightened our day. We appreciate your support and hope to welcome you back soon for another memorable experience. Safe travels! Warm regards,From The Memory Team with loves,
Gæstebruger
Seng i 4-sengs blandet sovesal
Overnattede i jun. 2023
Solorejsende
1 anmeldelse
9.5/10
Vidunderligt
Slået op den 3. jul. 2023
This building is so nice appearance and space in the lobby All reception guys gave any information to you as well and also their English is great. WC's quietly small but cleaned I didnt aspect the breakfast but its Really GOOD you should try traditional food 'My Quang'menu Moreover, The price is reasonable for solo traveler!Thanks
Oversæt
Svar fra overnatningssted: Dear Valued Customer, Thank you so much for your kind words! We are delighted to hear that you enjoyed your stay at our hotel. Your positive feedback truly brightened our day. We appreciate your support and hope to welcome you back soon for another memorable experience. Safe travels! Warm regards,From The Memory Team with loves,
Benjamin Jun Qi
Deluxe-værelse med vindue
Overnattede i feb. 2024
Par
2 anmeldelse
10.0/10
Enestående
Slået op den 1. apr. 2024
Great stay with very friendly staff. Would stay again!
Oversæt
Svar fra overnatningssted: Dear Valued Guest, Thank you for taking your precious time to share your own experience. We are delighted to hear that you had an excellent time with us. Your satisfaction is a big present to us, and that motivates us a lot. At The Memory, we always keep going to improve our services to make the guest experience better and better.We hope to welcome you again shortly.Kind regards, From The Memory - Da Nang Team with loves,