Grand Mercure Danang

Grand Mercure Danang anmeldelser

Grand Mercure Danang

Zone Of The Villas Of Green Island, Lot A1, Quan Hai Chau, Da Nang, VietnamVis hoteloplysninger
Grand Mercure Danang
Grand Mercure DanangGrand Mercure DanangGrand Mercure Danang
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1 nat

Gæsteanmeldelser

4.2/5
Meget god
60 anmeldelse
Bekræftede anmeldelser
Placering3.9
Faciliteter4.0
Service4.1
Renlighed4.6
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Alle anmeldelser(60)
Positive anmeldelser(35)
Anmeldelser med billeder/video(10)
Venligt personale(8)
Fantastisk ophold!(7)
Fantastisk udsigt(5)
Fantastiske værelser(5)
Fantastisk beliggenhed(4)
Negative anmeldelser(2)
Jonathan0920
Superior-værelse med to enkeltsenge
Overnattede i aug. 2024
Solorejsende
11 anmeldelse
4.7/5
Vidunderligt
Slået op den 13. sep. 2024
Nice view! Upgraded my room to a higher floor. Buffet Dim Tsum was very good. Very comfortable hotel and near Danang airport
Oversæt
Svar fra overnatningssted: Dear valued guest, Thank you so much for your review and for continuing to choose us to take care of you during your travels. Your kind words about your experience at Grand Mercure Da Nang are greatly appreciated, and it is delightful to read that you enjoyed your stay here with us and everything had met your expectation. We hope to have the pleasure of welcoming back for more unforgettable experiences.Warmest regardsMai Trang (Ms.) Assistant Guest Relation Manager
Susanna Wai Lam
Superior-værelse med queensize-seng
Overnattede i aug. 2024
Solorejsende
2 anmeldelse
5.0/5
Enestående
Slået op den 27. okt. 2024
Great location, delicious Vietnamese food and I had a lovely massage. Will be back!
Oversæt
Svar fra overnatningssted: Dear our valued guest,Thank you so much for your review and for continuing to choose us to take care of you during your travels. I am so happy to hear that you enjoyed your stay here with us and everything had met your expectation. Your encouragement means a lot to Grand Mercure Danang!Once again, thank you, and we hope to welcome you back on your next visit.Sincerely,Truong Quoc Dung (Mr.)Guest Relation Officer
Gæstebruger
Familie-suite
Overnattede i dec. 2023
Familie
13 anmeldelse
5.0/5
Enestående
Slået op den 15. jan. 2024
Great sevice , delicious breakfast , best service mind staff we had a wonderful time there
Oversæt
Svar fra overnatningssted: Dear valued guest, Thank you so much for your review and for continuing to choose us to take care of you during your travels. Your kind words about your experience at Grand Mercure Da Nang are greatly appreciated, and it is delightful to read that you enjoyed your stay here with us and everything had met your expectation. We hope to have the pleasure of welcoming back for more unforgettable experiences.Warmest regardsMai Trang (Ms.) Assistant Guest Relation Manager
kevinzxy
Superior-værelse med queensize-seng
Overnattede i feb. 2024
Forretningsrejsende
33 anmeldelse
4.2/5
Meget god
Slået op den 24. mar. 2024
They dont have hair conditioner. The shampoo seems to be 2 in 1 with conditioner effect. But it's not good enough.
Oversæt
Svar fra overnatningssted: Dear our valued guest,Thank you for taking the time to tell us about your experience at the Grand Mercure Danang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Le Kim Do (Mr.)
Gæstebruger
Superior-værelse med queensize-seng med udsigt til floden
Overnattede i jun. 2022
Rejs med venner
16 anmeldelse
5.0/5
Enestående
Slået op den 29. jul. 2022
D location very good and hotel very nice and clean And d counter service very good I also got book d hotel breakfast ,all my friend like d breakfast because d food very delicious 😋😋😋and everyday got d new food 👍😋😋😋 All my friend said will come to stay this hotel again 😘😍💋❤️
Oversæt
6/12
Svar fra overnatningssted: Dear our valued guest, Thank you so much for your review and for continuing to choose us to take care of you during your travels. I am so happy to hear that you enjoyed your stay here with us and everything had met your expectation. Your encouragement means a lot to Grand Mercure Danang! Once again, thank you, and we hope to welcome you back on your next visit. Sincerely, Le Kim Do (Mr.) Guest Relation Officer
Gæstebruger
Superior-værelse med queensize-seng
Overnattede i sep. 2022
Rejs med venner
5 anmeldelse
3.7/5
Slået op den 29. okt. 2022
Good service and staff very attentive. Clean environment and good view of the river.
Oversæt
Svar fra overnatningssted: Dear our valued guest, On behalf of Grand Mercure Danang Hotel, we really appreciate your heartwarming thoughts and compliments. Your feedback motivates us to continually strive so that we can offer you and our customers the best service experience.Once again, we thank you for this amazing sharing. We wish you good health and looking forward to welcoming you back to Grand Mercure DanangBest regards,Le Kim Do (Mr.)Guest Relation Officer
Fanzhi
Familie-suite
Overnattede i jan. 2025
Par
1 anmeldelse
4.7/5
Vidunderligt
Slået op den 23. feb. 2025
今回はファミリースイートに宿泊。リビング、ベットルーム、ウォークインクローゼットと広々。バスタブもゆったりで部屋ではとても快適にすごせました。また、専用のラウンジが利用でき、18時からのカクテルタイムも21階でまったりと過ごせます。
Oversæt
Svar fra overnatningssted: お客様へ、グランド メルキュール ダナン ホテル全体を代表して、ご意見とお褒めの言葉をいただきまして誠にありがとうございます。 あなたの貢献は、お客様に最高のサービス体験を提供するために私たちがさらに努力する動機となります。この特別な気持ちに改めて感謝いたします。 ご健康をお祈り申し上げます。 できるだけ早くまたお迎えできることを楽しみにしています。よろしくお願いします、Le Kim Do (Mr.)Guest Relation Officer
シュン⭐︎トラベル
Superior-værelse med queensize-seng med udsigt til floden
Overnattede i jan. 2025
Solorejsende
4 anmeldelse
4.5/5
Fantastisk
Slået op den 8. mar. 2025
ダナン空港からGrabで約15分くらいの場所にあります。繁華街や海までは少し離れていますが、バイクタクシーで5~10分で移動できるので、そこまで気にならなかったです。 朝食の種類も多くて満足でした。韓国人旅行客が多いこともありキムチなどもありました。 部屋からの景色もよかったです。特に夜景はグッドでした。トータル的なコスパをいいと思います。
Oversæt
Svar fra overnatningssted: お客様へ、グランド メルキュール ダナン ホテル全体を代表して、ご意見とお褒めの言葉をいただきまして誠にありがとうございます。 あなたの貢献は、お客様に最高のサービス体験を提供するために私たちがさらに努力する動機となります。この特別な気持ちに改めて感謝いたします。 ご健康をお祈り申し上げます。 できるだけ早くまたお迎えできることを楽しみにしています。よろしくお願いします、Le Kim Do (Mr.)Guest Relation Officer
Gæstebruger
Superior-værelse med to enkeltsenge
Overnattede i jan. 2025
Familie
9 anmeldelse
3.6/5
Slået op den 9. feb. 2025
這家酒店感覺比較坑。首先它的位置是在一個半島上,周圍很不便利,一片漆黑的,要去超市買個東西都得叫外賣。當時是看在這家離機場近,最後一天趕早班機訂的酒店。但是我去問酒店前台有沒有免費機場穿梭巴士,結果説已經沒有這個服務了!明明在攜程上看到是有這個服務才定的這個酒店。環境也一般,感覺在國內就是個三星級,隔音還不好,旁邊有個小孩在吵都能聽的很清楚。不推薦這家酒店,其實峴港不怎麼堵車,機場也沒有離市區很遠,不需要專門定這家去趕飛機。
Oversæt
Svar fra overnatningssted: 尊敬的客人,感謝您抽出寶貴時間評價我們的酒店。我很遺憾聽到您最近入住的經歷。我非常感謝您抽出寶貴時間向我們反映此事。我們已注意到您對 Trip.com 客房優惠的不滿,並已努力改善這方面,以避免未來客人產生任何潛在的誤解。您的反饋意見對幫助我們改進非常寶貴。我們希望在不久的將來有機會再次為您服務。誠摯的,Mai TrangAssistant Guest Experience Manager
Gæstebruger
Superior-værelse med queensize-seng med udsigt til floden
Overnattede i jul. 2024
Solorejsende
5 anmeldelse
4.5/5
Fantastisk
Slået op den 18. aug. 2024
員工十分有禮貌,英語水平高,酒店內有個小*賭場,賭場內主要都是角子***,當地人是不能進入的,如想試一下運氣,記得要帶美金,賭場是用美金的
Oversæt
Svar fra overnatningssted: 歡迎,我們謹代表整個峴港美爵酒店感謝您的評論和讚美。 您的貢獻是我們更加努力為客戶帶來最佳服務體驗的動力。再次感謝您的這些特殊感受。 祝您身體健康。 期待盡快歡迎您回來。此致,Le Kim Do (Mr.)Guest Relation Officer
인디아나존스7
Superior-2-personersværelse med udsigt til floden
Overnattede i sep. 2024
Forretningsrejsende
10 anmeldelse
4.0/5
Meget god
Slået op den 30. okt. 2024
공항에서 10분내외거리이고 직원들이 친절하나 체크인시 10여분 넘게 기다리게 해서 조금 짜증이 났음 조식은 괜찬았으며 다낭 타운시 나 미케 비치 까지 대략 15분이면충분함
Oversæt
Svar fra overnatningssted: (-)친애하는 우리의 소중한 손님,시간을 내어 Grand Mercure Danang에서의 경험을 공유해 주셔서 감사합니다. 귀하의 경험이 귀하의 기대에 미치지 못해서 죄송합니다. 진심으로 사과드립니다.그랜드 머큐어는 모든 고객에게 우수한 서비스 경험을 제공하기 위해 노력하고 있습니다. 따라서 귀하의 피드백은 우리에게 매우 중요합니다. 문제를 해결하고 향후 발생을 방지하기 위해 적절한 조치를 취하고 있으니 안심하시기 바랍니다.귀하의 우려사항을 공유해 주셔서 감사드리며 가까운 시일 내에 더 나은 서비스를 제공할 수 있는 기회를 제공해 주시기를 바랍니다.감사합니다,Le Kim Do (Mr.)Guest Relation Officer
Gæstebruger
Superior-værelse med queensize-seng
Overnattede i sep. 2023
Familie
58 anmeldelse
1.0/5
Slået op den 19. okt. 2023
시설도 10년이상 되었고 조촐하기 짝이 없고. 수영장이 1층에 조금만게 있고 먼지가 가득한 옷장.사소한것도 돈을 받고 보즘금 100만동.과자.비닐. 다 유료 10점만점에 5점 고층에 배정 희망해도 중저층에 11층인데 18층은 50만동 더 돌라고 해서 비누도 없고 찬물이 나오지 않고 물수압이 약해 평상시보다 샤워하는데 3배 이상 시간이 걸리고 주변에 식당도 없는 외곽에 위치 택시 타고 나가야 되고 트립닷컴 평가는 과대평가 3일동안 각각 다른 호텔을 해서 망정이지 3연박 했다면. 정말 크게 고생할뻔 빨리 이호텔에서 나가고 싶다는 생각뿐 3성 수준의 호텔 뷰는 보통 워낙 층이 낮아서.이호텔 두번다시 오지 않겠다
Oversæt
Svar fra overnatningssted: Dear our valued guest,Thank you for taking the time to tell us about your experience at the Grand Mercure Danang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Le Kim Do (Mr.)Guest Relation Officer
Gæstebruger
Superior-værelse med queensize-seng
Overnattede i aug. 2023
Forretningsrejsende
6 anmeldelse
4.7/5
Vidunderligt
Slået op den 7. nov. 2023
Da Nang出張の常宿。接客サービスは一流、フロントのチェックインはスムーズ、ウェルカムドリンクとお手拭きも出てくる。朝食の味も一流。街中や空港へ行くにはGrabは必要だが、呼べばすぐに来る。
Oversæt
Svar fra overnatningssted: Dear our valued guest, Thank you so much for your review and for continuing to choose us to take care of you during your travels. I am so happy to hear that you enjoyed your stay here with us and everything had met your expectation. Your encouragement means a lot to Grand Mercure Danang! Once again, thank you, and we hope to welcome you back on your next visit. Sincerely, Le Kim Do (Mr.) Guest Relation Officer
Gæstebruger
Superior-værelse med queensize-seng
Overnattede i dec. 2022
Familie
3 anmeldelse
4.7/5
Vidunderligt
Slået op den 24. jan. 2023
위치는 조금 애매한 곳에 있으나 그랩택시,바이크 이용하면 문제되진 않습니다. 수영장은 1층에 있고 레스토랑이랑 야외 흡연장이랑 같이 있어 수영은 하기 힘들었네요. 룸 컨디션 나쁘지 않고 올드하지만 서비스나 친절도에선 높은 점수 주고 싶어요. 조식 알차게 맛있습니다!
Oversæt
Svar fra overnatningssted: Dear our valued guest, Thank you so much for your review and for continuing to choose us to take care of you during your travels. I am so happy to hear that you enjoyed your stay here with us and everything had met your expectation. Your encouragement means a lot to Grand Mercure Danang! Once again, thank you, and we hope to welcome you back on your next visit. Sincerely, Le Kim Do (Mr.) Guest Relation Officer
거서
Superior-værelse med to enkeltsenge
Overnattede i dec. 2022
Familie
5 anmeldelse
4.5/5
Fantastisk
Slået op den 18. jan. 2023
다 좋은데 근처에 먹거리나 마트가 없어서 아쉬움 쉬기엔 다좋음! 밤에 비와서 택시타고 들어와서 생필품 사러 나갔는데 근처 시설이 없음
Oversæt
Svar fra overnatningssted: Dear our valued guest, Thank you so much for your review and for continuing to choose us to take care of you during your travels. I am so happy to hear that you enjoyed your stay here with us and everything had met your expectation. Your encouragement means a lot to Grand Mercure Danang! Once again, thank you, and we hope to welcome you back on your next visit. Sincerely, Le Kim Do (Mr.) Guest Relation Officer