Hostal Qolqampata

They had no records of my reservation. When I arrived at 8:30pm, the front desk said all rooms were booked and I would be unable to stay the night despite physically showing my ******* reservation on my phone. Instead, they told me they were having ongoing problems with ******* would be unable to room me for the night. When I asked how long they had this problem (because I booked weeks in advance), they stated this was an ongoing issue with ******* and indicated that they have not attempted to resolved it. Additionally, they did not help me find alternative accommodations and I had to independently locate and walk 3 hotels on my own to find a last minute rooming situation. I would strongly not recommend booking with this hotel due to their prolonged technological issues and poor resolution strategies. I am now seeing previous reviews that this has happened in the past but I didn’t think this would happen to me. Good luck if you book with this hotel.

The property was affordable and in walking distance to main historic district center. Nice hot shower. Great views of the mountains.

The hotel was completely abandoned very unsafe

Such a cute place! The most beautiful terrace and view over Cusco. Enjoy some coca-tea in the sun and marvel at the city and beautiful surroundings. And such wonderful staff 😍😍 they took really good care of us and were always so happy and kind. The rooms were clean and the showers really nice and hot. Thank you so much for a lovely stay 🥰

Terrible experience Arrived for check in late at night after hiking for the prior four days, only to discover that my reservation was cancelled. I had not received any warning or notice of this change. It was extremely inconvenient to try to find taxis and a place to stay at 9pm last minute. I believe the hotel is not charging me for my stay; however, they should also owe me fees for taxis and the difference in hotel fee that I had to pay for that evening.

Family that owns the hostal is very nice but there was limited hot water, spiders, mediocre breakfast, and pretty poor location on top of a giant hill.