Casa Cartagena Boutique Hotel & Spa

We were at Casa Cartagena twice - 7 nights in total - and absolutely loved our stay there. It’s centrally located, so we were able to walk to many places within downtown Cusco. The accommodations were very comfortable, and Casa Cartagena offers guests a full breakfast each morning, pisco sours in the early evening, and a restaurant with a range of food options if you want to dine at the property. The grounds were quite lovely and seemed like a relaxing oasis away from the crowds and hustle and bustle of Cusco. More importantly, the staff were attentive, friendly, thoughtful, and always helpful. We greatly appreciate all the staff who made our time at Casa Cartagena so wonderful–-Fernando, Angie, Serriada, Kevin, Juan, Samuel, and the others whose names we are forgetting. All in all, Casa Cartagena was a perfect base for our time in Cusco!

When I had made the reservation it was for 15 and 16 of September checking out on the 17th well my trick got delayed by one day so I was only able to check in on the 17th at 7 PM which means I would have missed out on all of the complementary drinks using the swimming pool, which was amazing getting a massage from Olga, which was incredible as I would’ve only been able to spend one night and left at 6 AM the next day However, Kevin at the front desk was able to change it without any problem to check in on 16th spend the night of the 17th & and check out on 18th Definitely spend the time in the hotel if you have done a long track and the food at breakfast is nothing short of incredible Everybody that works there is very quick to help out thoroughly enjoyed this day and I highly recommend it

We had a pleasant stay at this hotel for 3 nights after our trip to Machu Picchu. The beautiful courtyard & the convenient location was the reason we chose this hotel. What has exceed our expectation was the great services! Devis was able to recognise us & remember our trip arrangement time every day we encounter him during our stay. He was attentive at all times and passionate to share with us knowledge about food & drinks of Cusco. It was also very easy to communicate with him in English. The spa receptionist (sorry I forgot her name) was also very friendly and easy to communicate with. I think the hotel management team should also recognise the staff who carefully managed the plants throughout the courtyard, they are all very well-managed and pretty! The spa treatment we had was good but one small comment on the CST treatment. It may not be the one that we expected, it felt like more of a normal head massage.

Casa Cartagena, amazing authentic charming Spanish style luxury boutique hotel, that brings the magical Cusco experience , back the original old age times. The most amazing connection is the interaction and communication with the wonderful people working there, putting endless efforts to give you a vacation you will never forget. I want to personally thank Angie for catering to every one of our needs and spending day after day bringing this magical experience into our lives. Thank you Angie , thank you Angie’s mom for custom cooking for us every day, and thank you the full team of people that made this vacation one of a kind. We will come back over and over again.

The 3 of us treated ourselves well in Peru, including this hotel. We were in the Presidential Suites, and it was big, and lovely. The staffs were friendly, and helpful :) Love our stay in this hotel, love our whole experience in Peru.

ma visite à 'hotel casa cartagena fut parfaite de la reception, à la propreté de la chambre, à la décoration de l'hôtel, à l'attention qui me fut portée. Nothing was too much, the staff was perfect from beginning to end. A particular thanks to Sandro at the reception who could not have been more helpful from the time we booked for a trip that should have taken place in February 2022 to now. Merçi Sandro et bon courage pour le Français. The hotel also recommended me a place where to stay in Lima which was excellent. All in all the hotel is of very good taste, peaceful, garden perfectly kept. In all I can only highly recommend the hotel and look forward to visiting again