San Francisco Cusco Hotel

A charming hotel located just above the City Centre of Cusco. Room is clean, massive tub w/ shower, and very, very hot water. Had a double queen bed room, spacious with large bath, on fourth floor. Below, on main floor is an open air dining area (breakfast is served here as well). The breakfast is one of the nicest, with fresh juices, breads, cheeses, salami, fruit, flan, tasty coffee with eggs to order. Our waiter, Yonatan, also served us the night before for dinner, and checked out at front reception desk. A very attentive, cheerful and efficient member of the staff. Ask him a question, and he will take the time to respond w/ an answer. After checking out, realized there were a couple items we left in clothes cabinet, returned to hotel and Luis and Judith quickly, in a heart beat, tracked down the items and returned to me…….(thanks to both of you). All in all, a positive and memorable experience. :)

The hotel has a great lobby with all kinds of colorful local artifacts. The staff is very helpful with luggage and accommodation. It is a challenging place for anyone who has difficult walking. There are no elevators in the hotel. The hotel is surrounded by hilly streets with cobblestone sidewalks. Access to restaurants on foot is a steep 10 -15 minute walk. The room was good size and the bed was very comfortable.

El hotel es muy cómodo, las habitaciones confortables y bien equipadas. El restaurant es básico pero bueno y lo único que me pareció muy débil fue el desayuno tipo buffet que ofrecen. El servicio y atención al cliente es lo que más destaca. Todo el personal es muy amable y siempre estan dispuestos a apoyar y orientar en lo que sea necesario. En mi caso la Sra. Liz fue quién me recibió desde mi llegada y siempre estuvo al pendiente de cualquier requerimiento, incluso gestionó por cuenta propia, mi cambio de habitación debido a una complicación con el baño. Lo recomiendo.