Las Casas B&B Boutique Hotel, Spa & Restaurante Cuernavaca

The staff was so awesome and consistent. We stayed for 6 nights and they provided the best service. The food was outstanding and the menu was great. Cannot say enough good things about our experience and the location was awesome for walking into city center.

Beautiful hotel with very helpful staff and a wonderful restaurant! The breakfasts were excellent with fresh juice and coffee and the rooms are spacious. Lovely pool and spa as well. Will definitely stay there if we are ever in Cuernavaca again.

Once inside, the property was very cozy pleasant surroundings with great service from all staff members. Breakfast selection was also great. The closed street where the property entrance was located didn't feel safe. It was OK during the day, but not in the evening.

The sink was clogged and was not fixed. The tub would not hold water. There was no fridge or kitchen in the suite. A few things didn’t work. And I paid almost $400 for 1 night. I will not be going back and if I could get a refund that would be great.

air condition not working properly

I'll start by saying that this stay was essentially perfect. The front desk folks were simply lovely. They immediately made me feel welcome and like I was an old friend visiting. Gabriel is so charming and funny. He put a smile on my face every time I had a question for him. Marisa is sweet and kind. She has a natural talent for hospitality. Cesar is THE guy for recommendations. He's smart. He's polished. He's refined. Seriously, show up without a plan and just ask Cesar to map out your stay. The hotel itself is a sanctuary in the city. Every direction is a picturesque view. The landscaping evokes lush serenity. The restaurant feels high end and exclusive without being pretentious. The rooms have a peculiar modern antiquity to them that's hard to explain. Location is absolutely prime. It's smack in the middle of town and you can walk to most points of interest in under 5 minutes. I really appreciated the Malin + Goetz and Molton Brown toiletries. They're actually the brands I use at home for my personal care! The food was delicious, I took so many pictures of my food! Bartenders are top notch. My absolute favorite was the Cucumber Refresher (pro tip: they can make it virgin, which in my opinion was the better version). I think I ordered it everyday. The dirty martini was surprisingly perfect (and I say that as a self proclaimed martini snob). Zero notes for the bar. Keep up the excellent work. Lastly, I want to give a shoutout to the housekeeping staff. I wanted fresh flowers for my room and one of the ladies went out and ran the errand for me herself. The arrangement turned out beautiful. All in all, Las Casas B+B will definitely be the place I stay anytime I return to Cuernavaca. I already miss it.