Itza Hotel Boutique Internacional

The hotel common areas are absolutely beautiful! The staff is amazingly professional, respectful and considerate! Breakfast was wonderful each morning. They give so much food and it is so fresh and delicious! I had dinner in the rooftop bar which is charming! The food was wonderful and the drinks top notch!

Gorgeous hotel in beautiful location close to cathedral. Due to the country’s energy situation, we were unable to stay and fully enjoy what they have to offer. Manager Luis Felipe, Alejandro, and the wait staff of the wonderful rooftop restaurant showed us gracious hospitality by allowing us to enjoy wine and appetizers at sunset. Truly magical setting with wonderful people. Will come back to experience it fully. Highly recommend. It is stunning, run by the nicest people, great representatives of the city of Cuenca, my father’s birthplace .My family, first time visitors, were impressed. Thank you, Cesar Arias

Visiting from Florida USA. We have stayed in many upscale hotels and ITZA is truly special. From the moment you arrive( Front Desk Cecilia and Christian make you feel that you have arrived. The rooms are beautiful; very high ceilings, spectacular bathroom, balcony with well-insulated for sound. The breakfast at Santo Placer is a true delicacy. Great service by Adriana and Valeria. Awesome coffee as well. Upstairs at ZaZa Rooftop we enjoyed a spectacular 360 degrees view as well as great cocktails by Ronald and service by Salome. This hotel in Miami Beach would be $1K per night. The location is close to everything but a block back of the congestion. What a classy experience at ITZA.

I stayed here for 3 nights in April 2024. The location is a block off of the Square with the Cathedral and right off the light rail that goes to the airport. The staff here were all professional and helpful. This place was a palace. The room was large and absolutely stunning. The bathroom was large and had great water pressure. I had two small balconies overlooking the street. I don't usually comment on a TV but this was amazing huge one with HD and a wide range of channels. The breakfast was also great and I tried a few different things off the menu, all excellent.

My wife and I recently visited the UNESCO World Heritage city of Cuenca, Ecuador. We were on a private tour with the hotels selected by the tour company. They outdid themselves in choosing the Itza which is as nice as boutique hotel as we have stayed in for many years. Firstly, its location a block away from Calderon plaza and the cathedral is excellent. This is especially borne out when you go up to the wonderful rooftop bar Zaza and enjoy the views of the cathedral towers and other churches as you make a 360 degree circuit of the city. The restoration of the building has been done meticulously with many fine touches such as the lounge and the small restaurant. Make sure to get a room with a balcony. There are a few rooms with no windows and these should be avoided. The bathrooms are as nice as you'll find in Ecuador. Large, marble and with heated floors. The Itza is one of the few Ecuadorian hotels that has air conditioning and heat. The staff was very helpful and most had decent English skills, something not that common in Ecuador. The wifi was very good compared to most other Ecuadorian hotels we stayed in. A few English channels are available on the TV. Cuenca is a much more prosperous looking city than Quito and a lot safer for tourists. There is a large ex-pat population here that gives it a feel a bit like places such as San Miguel Allende in Mexico. Don't go to Ecuador without visiting Cuenca. The drive from Quito down the Avenue of the Volcanoes is exceptional. Once you get to Cuenca I cannot recommend the Itza enough. The photos will give a better idea of why we loved this place.

I have never received such warm attention in such a beautiful hotel! The standout feature is the helpful staff. Open for less than a year, this gorgeous and comfortable small hotel is a perfect stay for Cuenca. It is centrally located, the beds and furniture are very comfortable, great bathroom, roomy shower. The hotel has 2 restaurants.