The Old Inn

We stayed on a 2 night deal with breakfast each morning and one evening meal. Everything was excellent from when we arrived and opened the door to a wood burning open fire. All the staff were extremely helpful and friendly, especially Jodie. The room was clean, superb and so comfortable. The breakfast had a good choice of continental food and the cooked breakfasts were so tasty. We had one evening meal and it was a delight to enjoy a steak in the beautiful surroundings. We made use of the spa facilities and had a wee drink in the hot tub, excellent environment for it. The only problem we had were a few wasps about trying to sip our drinks but sure it is that time of the year. Overall we had a wonderful experience, well done to everyone.

5 star property, 20 minutes from Belfast in a quaint town and 15 minutes walk to the beach. The suite was huge and had its own hot tub. The team could not do enough for us and were super helpful and friendly. The spa is small but has everything you need to relax and unwind. There was an array of options for Dinner and breakfast. Highly recommended the hotel for a relaxing time.

As part of the Galgorm group, a hotel we are very fond of, we had high expectations. On a positive note the staff were very friendly and helpful- I couldn't fault any one of them. The room was nice enough, however the floor boards were very creaky and bathroom could do with being updated- the shower screen wasn't sealed well and leaked all of the floor. There were no plugs beside the bed- a pet hate of mine! The spa was nice, we spent most of our time in the hot tub which was lovely. We did get into the pool and noticed the jets were only working on one side. It's easy to order drinks to your area using the QR code, even if the cocktails are pricey at 14.20 each. Dinner in the restaurant was lovely however there was a wedding on and they had only pulled a curtain across to separate the two so it was quite loud- the band were quite good though! I was most looking forward to breakfast however I was quite disappointed. The choices at the continental buffet were poor- eg cereal there was only Weetabix and overnight oats. Very poor selection of pastries or breads- a staple of a good continental breakfast, I believe. The cooked breakfast is cooked to order and was ok but again I think there could have been more choice like possibly an omelette. Overall I would say it was just ok, there's definitely improvements that could be made.

My wife and decided to have lunch today at the Old Inn Crawfordsburn. A beautiful setting, great ambience, lovely staff, however, at the suggestion of our waitress I foolishly ordered still water for our table. My meal, fish and chips, was tasty but not exceptional, my wife had a burger and was quite pleased with her meal. Food wise, quite good value, however the half litre of still water, which came to our table in an opened Ballygowan Water bottle cost £6.50. How can this price be justified even accepting it was Ballygowan Still Water we were served? We may lunch again at The Old Inn Crawfordsburn but we will certainly not be ordering still water at that price. This episode simply took from what should have been an enjoyable experience.

Afternoon tea was a real treat. I have been here many times and love the old inn atmosphere. It was a family celebration and we really enjoyed the tasty treats on offer. We also appreciated the complimentary refills on our selected teas and coffees with our food. It wasn't busy, and we had a lovely big table in the main restaurant, very comfortable with plush cushions. In the past I've experienced big problems with parking, which is limited and honestly this has often put me off from visiting more frequently, however on this occasion we had no difficulty getting into the car park. Staff were pleasant and standard of food was very good. We had a lovely selection of savouries and sandwiches, with beautifully fresh scones and some really pretty sweet treats. All in all a perfect afternoon. I will definitely be going again.

Very disappointed with the accommodation for the price. All seemed tired and needing an update. Bathroom toilet even quite stained around the rim. The tea and coffee was just minimal and the sugar was so old it wouldn’t come out of the packet. Attention to detail not as I was expecting. One last thought is that the staff could be more friendly. All in all it was not at all what I was hoping for.

The hotel is lovely as are the village and surrounding areas. The Tree tops Spa is incredibly beautiful with such great use of a comparatively small space. Staff were very helpful and friendly, even gave my daughter and me a late check out. We were in a room that was waiting refurbishment and whilst it was lovely, the lighting was really poor. The downside to this review is breakfast. Very basic 1 rasher of bacon, 1 bland sausage, 2 eggs and a potato something that was also very bland and black pudding with half of a tomato. Given that we were in Ireland I was surprised to note no white pudding, no mushrooms, no beans and we had to ask for toast! Tea and coffee were late arriving and there was no sugar on the buffet table for cereals. The napkins have clearly seen better days being very worn and 'nobbly' would be better to have the local laundry's plain white naps. Could do very much better...

Just fantastic! Upon arrival to checking out everything was perfect...room was lovely food was great an staff were so attentive couldn't fault it in any way! The lovely smell of the fire as you walk in was so homely...1st time here an can't wait to go back

Just back from a birthday lunch at the Old Inn. A terrible experience. Sat for fifteen minutes while the only waitress walked past us at least four times. Our son went up and asked for menus and we waited another ten minutes for the waitress to come and ask where we ready to order with an attitude. We then asked for the drinks menu and waited another five minutes… then she took the order and the drinks sat at the bar for another ten minutes. The restaurant was not that busy. I had to go and get the drinks myself. When we ordered our food we waited for another twenty minutes and when it came I was given the wrong dish, so I had to wait another fifteen minutes. When we were leaving the waitress came to say that she was sorry but it was my fault because I ordered the wrong food. The management need to retrain this waitress. A much looked forward to meal ruined by an inattentive surly young waitress.