Fountain Inn by Greene King Inns

Just off the RedJet to visit family and had an excellent lunch at the Fountain Inn. Great atmosphere and a friendly place to relax. Nicki was our server, cheerful and accommodating. Food was quite good and there was a good selection of beer and other beverages

Fantastic service from start to finish from Andy, Nicola and the rest of the staff they couldn’t have been more accommodating for our rugby tour even when it meant having 25 full English breakfast ready for 0700hrs on a Sunday morning so we were all fed before heading for our ferry home. Great facilities and excellent location and I’ll be back with the family. Cheers folks!

Just spent the weekend at this hotel, some observations. Firstly positives - comfortable bed, clean sheets and towels. Breakfast good service. Issues: The hotel needs a clean and a paint. All areas are grubby with peeling paint etc. My bathroom was not clean. The toilet was a disgrace - there were marks on the seat (which I wiped off), the sealant at the back was stained yellow, under the rim must never have been cleaned. The leather headboard had no leather left on it.. The curtains let in all the light at night. Also not nets / blinds meant I had to close the curtains to get changed. My room was on 3rd floor with no lift or help with luggage - this must be made known as not everyone will be able to manage this. There a bar next door that has music late - I was woken up a few times. Unfortunately on arrival, the smell of urine from the bar toilet hits. Our check-in was not smooth with some issues on our booking which took some time to resolve even though we had the confirmation of the details already paid for.

Fantastic service and food was delicious I have a daughter with food restrictions and they were very accommodating can't wait to go back 😃. Was very busy but Nicki took it all in her stride and was more than helpful made us feel relaxed while waiting for our food .

Was in the attic- curtains didn’t cover windows, very stuffy and low ceilings made it difficult, shower was barely usable due to attic ceiling. Old fashioned brown furniture and foam pillows . The bed was comfortable but due to lumpy cushions and heat barely slept. Great food choice for breakfast and great service was a plus otherwise book elsewhere. For a chain hotel it should get a refurbishment to modernise it. Shame as a great location and staff seem to care.

We went in for some food around Midday on 10th Feb 25. We were served by Nicki who made sure we had everything we needed, were served in a timely manner, & that we were happy. The food was wonderful and she was so lovely and welcoming. Overall a really positive experience!