Pena d'Água Boutique Hotel & Villas

Booked this "upscale boutique" hotel for New Year’s Eve, but it was a huge letdown. Despite booking early, the restaurant was fully booked, and no one warned us or offered reservations beforehand. The room? Tiny, cheap finishes, no bathtub, no amenities—just a Nespresso machine. For the price, it’s nowhere near boutique level. One star, and that’s generous.

We spent 3 days over Christmas at Pena D’Água and the experience was magical! It was our 2nd time staying and this time we brought our family & puppy to spend Christmas at this lovely hotel. On the first night, my husband couldn’t sleep because of noise from a leak in the bathroom, and the next day we were promptly upgraded to a better room. We had Christmas Eve dinner at the hotel’s restaurant Açafrão, which in our opinion, was better than some Michelin Star meals we have had. The attention to detail, the quality of the food, the service… everything was incredible. The coziness of the hotel and friendliness of the staff is unmatched. The team went above and beyond to ensure our stay was super special. A special thank you to Francisco and Nuno for making our stay so incredibly pleasant. Their professionalism and kindness made all the difference! Also, if you want a relaxing massage during your stay, we highly recommend Margarida, she’s amazing! We will be back to enjoy another stay at this lovely hotel which feels like a home away from home! Thanks so much, Bianca, Cameron & Buddy

Adoramos a estadia, foram duas noites bem passadas e confortáveis. O staff mostrou-se sempre disponível e amigável, destaque para a simpatia do Fiel, o cuidado do Francisco e o conhecimento sobre vinhos do Rúben, foram 5 estrelas! Optamos pelo Devotion Pack que incluiu uma relaxante massagem (que gostamos muito) e o jantar no Açafrão que foi uma experiência 10/10. Recomendamos a casais que queiram conforto perto da Serra da Estrela!