Jackson's Hotel & Leisure Centre

Great hotel, value for your money, the room was lovely. Heating was on. Very cosy room. Bathroom was very clean. All the staff are very welcoming. We ate in the sister hotel which was lovely. The bartender Marcus, was a great host, looked after us well.

We went to jacksons for the santa hotel. Sadly during our stay storm darragh arrived and Oakfield park cancelled the santa express so although very disappointing this was no fault of anyone. Instead the hotel had a santa visit, arts and crafts and movies. They went above and beyond. The staff added a sensory pack to our bedroom for our little boy who has Autism and it was brilliant, he loved it. When the santa experience got cancelled the poor girls on reception had their work cut out but they were lovely and so helpful. Catherine and Holly in particular made our stay brilliant and nothing was too much. Food in the bar was nice and very reasonably priced. Breakfast was also very good. Beds were very comfy. Bedroom was a little hot but we got a fan brought to the room so the 2nd night was perfect. 2 minor things I would say though would be... Reception doesn't have anyone on at night which is difficult if you're needing any assistance. Floorboards in rooms are quite noisy aswell but again not a major problem. We very much enjoyed our stay and would be back. Thanks again.

Staff were nice but the we had dinner in the bar one night and our plates were left in front of us for an hour. No one came near us, the bar was not very busy. The breakfast had a small selection and some of the utensil were used for multiple dishes which is not good practice for food hygiene.

We were thrilled with our stay in this hotel in April, 2025. Our room was exceptional as was everything else about our stay there. All of the staff were a pleasure to meet.

Where do I start! Got to the room with my two daughters and my daughter found a toilet full of blood coming from a Tampax soaking in the toilet! I avoided an awkward situation by putting on the TV but only 2 channels were working so we rang reception and the man said start from channel 50 then you should get more channels but no still RTE1 and RRE 2 and that was it. So decided to go for a swim not only was the pool run down but the jacuzzi in the middle of the pool had a ring of scum around the tiles. So took my girls back to our room to watch RTE news and found the hair dryer not working so rang reception again and a helpful young man addressed our problem's and we had to pack and move to another room. Handed me two new key cards and when we got to the room they wouldn't open the door!! I still had access to the old room and rang several times for help but no answer so I had to go to reception but no one was there, eventually had to go to the kitchen and talk to a cook who finally helped me get someone to give me need key cards we got into the new room only to hear kids running around all night above as the floors are wooden floors so got no sleep. Got up for breakfast and found no plates for breakfast so had to wait then no eggs of any type as it just seems to be fried no orange juice no apple juice no white bread for toast. Couldn't wait to leave €199 for one night in faulty towers . I asked in the morning for someone to contact me regarding my stay but heard nothing. Avoid at all costs. Left ASAP the next morning and stayed in a real 4* hotel Radisson blu in letterkenny €127 for the 3 of us top class. No way in the world is Jackson's hotel a 4* hotel. DUMP.

may have been a nice hotel but got the worst room in the place , Old , hot , Attic space in late September too , had a nice meal , staff great also the music was lovely but.................Room to bad to try and but a nice spin on will try and upload pics when I find