Lesley D
15. september 2024
Set in a small resort with a beautiful beach about a 5 minute walk across the road, and a small lively square about a 15 minute walk at the top of road with bars, cafés, restaurants & shops. Outside the hotel is a bus stop for the local bus service it was very efficient and inexpensive to use, get the bus to the Sunday market & Puerto del Carmen for little day trips it's a good way to see the island too. Alot of people said that it was actually very cheap to hire a car there so that is another alternative! This is a really family friendly hotel with lots of activities to keep the children occupied and a nice homely feel to it. We stayed in a bungalow room with 2 lovely sun terraces, it had a small kitchenette that is suitable for preparing a snack or cup of tea or coffee, dinning & lounge area with two televisions & a bedroom with a king size bed & bathroom with a walk in shower. The room was spacious and clean it just probably could do with a bit of a refresh of paint on the walls but other than that it was very good. The staff in this hotel were excellent lovely to deal with, happy to help and incredibly hard working. We went for the half board option and had breakfast & dinner here everyday. I have coeliac disease and found the selection of food available was very good, you also are given a card to hand to the chef so they can explain to you what dishes are gluten free in the buffet! A special mention to Maria and the staff in the restaurant they were so accommodating and helpful everyday, they were really lovely people to deal with. The pool area is lovely with two big pools, a heated baby pool, slides & water features for the kids, ample sun beds with parasols and it's really close to the pool bar for snacks and refreshments. The main pools aren't heated but you soon warm up after a few swims around! The entrance into the kids pool is a little bit slippy so I would recommend putting little ones into swim shoes. The daisy club / blue team / animation team have the patience of saints and the energy of a small child! They keep going from morning through to the evening shows to keep the kids entertained, the daisy mascot was a big hit everyday, the evening shows were great fun too! Special mention to Aaron, Megan, Jordaan & Sanne they made our little girl feel so welcome at the kids club. The weather for the week we were there second week of September was a warm 26 degrees most days with a strong breeze, the breeze is actually refreshing in the heat, it can be cloudy in the mornings but by lunchtime the weather was so pleasant and sunny. This is the perfect resort for a families, we will definitely book a holiday in this hotel in the future.
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