SBH Costa Calma Palace Thalasso & Spa

El hotel es muy correcto y las instalaciones están muy bien, pero no supera las expectativas. Lo que más me gustó fue las tematizaciones de las cenas, con los cocineros haciendo sushi al momento (de forma españolizada, obviamente). Si se compara con el precio, tiene muy buen relación calidad-precio.

Just returned from 10 perfect days, lovely warm heated large pool, 25 degrees with just a slight breeze which was badly needed (as it was too hot on our balcony sun beds, but they would be perfect if it was windy), great food, nice clientel (99% German) and staff, lots of sun beds, amazing beach for long walks and a few beach bars. We go to the canaries every feb and this was possibly the best in the last 20 years. Very quiet at night as not much in the area but that was fine for us, may not suit others however. I wish I had found this hotel sooner, total relaxation with amazing weather and view and reasonably priced.

Quite a disappointing experience- NOT a family hotel, even though pools are supposedly designed for fun. No balls,, no snorkels or goggles, essentially, no fun. The hotel guests are mainly German and over 50. Two Germans screamed at us because we were enjoying a family conversation with our well behaved grandchildren- we were told to ‘silence’! - so don’t bring your children here if you want them to enjoy themselves. Rooms are very dated. We paid extra for a superior deluxe with sea view. However our daughters rooms were identical with exactly the same view but they paid less.The hotel is very ‘tired’ and in places desperate for attention. In our room the bathroom tile grout was awful and shower gel dispenser hanging off the wall. Air conditioning pushed out only warm air and the fan clicked constantly. The refrigerator was barely cold. With the exception of one or two, the staff seem tired, over worked and generally miserable. Pick your time for breakfast as when busy the staff just can’t keep up, we felt sorry for them as there just weren’t enough of them and some of the guests were quite rude - no wonder the staff aren’t happy. You can’t pay for anything in the hotel with card payments - it’s cash or on your room. The beach is lovely but you do have to pay for the loungers which we didn’t mind. The beach bar is great food. Search out the nice restaurants close by: Manama, Asia Garden and 555 are great. Don’t go to ‘China Town’ it was awful. Sorry to say we wouldn’t return to Costa Calma Palace. They should definitely advertise as family ‘unfriendly’ or German adults only. Hope this helps other families considering booking as we don’t usually do reviews