Melia Jardines Del Teide

We are currently here just now, we are booked through jet2holidays in a Junior suite on a All Inclusive basis. We are really enjoying the hotel which has a lovely chilled atmosphere. There is alot of premium drink brands included in the All inclusive...such as Absolute vodka, Tanqueray gin also the cocktails are well made too. The food is lovely with a good choice, I would say the breakfast is one of the best we have had. All the staff are Sooooo nice ! At the main pool you will never have a problem getting sunbeds. Will return for sure!

My husband and I celebrated our 10 year anniversary here with an all inclusive 10 day stay. We had an amazing holiday and enjoyed the food and drinks which were plentiful and plenty of options. I personally enjoyed the daytime entertainment of aqua classes which really lifted the vibe around the pool everyday. So a big shout out to Fran, Melissa and Layla. They are amazing and full of energy. All the bar staff were brilliant too and we had the best mojitos! We will definitely back and thank you for an amazing stay!

Beautiful hotel, spotless well appointed rooms, 5* food. Awesome views from sea view room. The entertainment programme has been outstanding. Very high quality evening musicians and great variety too. Fitness classes top notch. Workshops are the best I’ve ever experienced in holiday: Fused glass jewellery and soap making both with local artisans and coffee cocktail and macrame with the in house team. Staff of note: Luisa and Leila in ents and Melissa and Fran on fitness. We will return both to Melia and to this property in Tenerife. Literally, a perfect holiday!

Wow. What a dream holiday we’re having. I’m fussy, but this is just wonderful. The pool-access junior suite is just perfect for my fiancé, who has a walking disability. He can just roll out of bed & into the (always kept perfectly clean) pool where he’s happiest, to do his laps, and I can just relax. We’ve hired a mobility scooter for him to get around the hotel & he has access to everything. His favourite is the Level lounge where there’s an open bar of quality drinks, sandwiches & snacks from 4-6pm. He’ll be dreaming of it when we get home. All his fave drinks, charcuterie, cheeses, fruit (dreamy pomelo!) pickles & more. The staff are the stars of the show. Our cleaner is meticulous, friendly & everything is kept super clean. Huge respect to her. Lisbet the Level restaurant manager is outstanding. A professional superwoman in efficient friendly service & management. Melia - hold on to her at all costs. Such thanks to Francesca (I think that’s her name - sorry if incorrect) who is also of utmost help, service & understanding, especially of my fiancé’s special requirements at the restaurants Tiberius is barman extraordinaire. Friendly, service with flair & a smile. Absolute attention to detail & works extremely hard. His cocktails, personality & service are a highlight. He is an asset to Melia. The food here at Melia is truly exemplary. The best we’ve ever had. Such a wide variety of high quality produce, salads & deserts. Meats cooked & carved to perfection & the grilled shellfish lunch I had courtesy of chef Yenifer was something I will be dreaming of for a while. She grilled the freshest produce from the sea to perfection, tailored to each individual guest’s taste, as requested. She works like a demon, and with a smile, over the searing pans to serve the very high demand of the seafood. So very thankful to you Yenifer. I’m still drooling. We are both definite fans of Melia now & will be recommending to everyone, and will look at other Melia hotels around the world, should they all be of this standard. All our requests were attended to promptly & in a friendly manner. The cleanliness, quality & attention to detail are second to no other hotel we’ve been to. Thank you all so much. It’s been a dream

What can I say what a fantastic hotel we stayed in the master suite The level which was amazing the food the staff and the hotel is so clean were special thank you to the pool staff at the drago pool they were also amazing would highly recommend this hotel and we will certainly be going back

On arrival you'd like to think everything is going to be ok. Shower drain was full of hair, water didn't drain and overflowed. We reported to reception and had to wait until the 3rd day to get a new room. We paid alot of money for this holiday after a really busy year in the UK. We've not had issues like this before on any holiday. Staff seem OK until you report any issues, then they don't seem to care!! They tried to make us wait in reception for 4 hours until our new room was ready. Wouldn't stay or recommend this hotel due to the inconvenience caused. Definitely not a 5star hotel. Absolutely disappointed and wouldn't stay here for half the price we paid.