Gran Tacande Wellness & Relax Costa Adeje

Gran Tacande is a beautiful hotel located right by a beautiful beach and close to shopping malls. The surrounding area is perfect for practically everything, weather it be a relaxing getaway or for shopping, fine dining etc. Each and every staff member are wonderful, kind and attentive. The hotel room was large, spacious and beautifully decorated, the beds and pillows comfortable and the room had a shower and a bathtub. The breakfast buffet had a diverse variety of tasty food to choose from as did the dinner buffet. It was never an issue to get a sunbed in the morning or day time, and the swimming pools were lovely. I also tried the spa although it was not included in the room reservation and I highly recommend it for a relaxing experience, and also got a massage which was exactly what I needed, and the masseur was very professional. To add the hotel has a good gym for those who like to maintain their workout routine during vacation. By the time I arrived at the airport I realised I forgot my AirPods at the hotel but the hotel found them for me and will be sending it by post, so safe to say they offer exceptional hospitality services. I was already planning my next trip there with my family while I was still there, I cant wait to experience it with my closest people.

We would like to thank recepcion for welcoming us (already….) at 31 January and assigning room 517. Whole staff was very friendly. We had a rather good - 10 nights - stay, except… dinnertime. I have never been so cold during a dinner, not even in earlier winters (January - March with evenings of 16-18°) in Tenerife! It was very cold In the restaurant in the evening. Outside only reasonably under a heater, but even then you often felt a fresh wind around you. I had to wear long trousers every evening, with a shirt and vest and then a large shawl around me. Sometimes it was only 15-16° outside. Hotel can not do anything about the weather, but why can't they make it more comfortable for the guests, especially inside? Why do 8 of the ± 12 glass doors of the restaurant have to be open? A passage of 2 doors would be wide enough. We saw people sitting inside with coats on, even with winter coats… In the morning we sat in the left part. Was just okay. We were in Tacande in December 2023. Then it wasn't really warm outside in the evening either (max. 18°?), but it wasn't unpleasant inside. A bit of a turnoff because we like to take time for dinner, talking about the day and planning the next day. Now we ate the food as quikly as possible, to go inside to the bar. It was not always comfortanble there neither. In these months it is not always that warm outside during the day either. Unfortunately, Bocana Beachclub, at the pool, has too few places in the sun. Suggestion: put two-person tables again along the ‘outside’ so more people can drink/eat in the sun? Now the sunny part was full during lunch. In the shady part - again - there was a lady in a coat... Food itself: breakfast was good; enough choice. Hot food dinner was mostly not very warm. Maybe also because you always had to ‘walk’ your plate outside? Only meat or so, direct from grill, was warm. Lunch Bocana Beachclub (3 times): was okay but nothing special. Twice around 13:30 we noticed that they couldn't handle it at all: waiting times and complaining guests. About the room: very good bed, good view, nice to have Nespresso and water A pity there are no soft-closing drawers, nor toilet seat or lid. We heard sometimes loud bumps at neighbours. Thought they were doors, but were drawers… We miss a glass wall that can be frosted, between bed and bath. No privacy at all now. In the first days we had some worn towels. After putting a note: no more. We would like to mention: Antonio, Alexey, Ruth, Cosmin, Miguel (very attentive, still a ‘student’?), Oliver. GEX: Caroline, Virginia and Juan. Our ‘afternoon-roommaid’: Ainhoha (or Carmen): very good and friendly and helping out with the bed! (duvet was sometimes made ‘odd’…). We doubt a bit about price/quality but think we would return, but not again mid December – mid March.

This is our 3rd year at this very friendly hotel and very well maintained. The location is minutes from the beach and local shopping. Lots of top Restaurants within walking distance. Our suite overlooked the sea and the pools. Breakfast has something for everyone. Lovely spa. I enjoyed a facial by Gaia. She very professional. We found that people just keep going back and I feel that says it all. We will return. Marilyn C

Difficult to some up this hotel it’s has some good points and some bad one, so overall it ok but wouldn’t come back Stayed in the gold section which had a very large room which was quite nice but had some tacky snags like torn sheets ,safe didn’t work. But did include free drinks and snack and a private area which was nice When you first into walk in the hotel it’s dark dingy and lacks any class, which is such a shame as if wouldn’t take much to give a first good impression with some design Staff are lovely and helpful and pools are stunning and large which we did enjoy This is again let down by poor breakfast which is all about quantity and not quality, again the layout of this eating area is all straight line of table, this would take much money or effort to reorganize this areas with different seating, maybe high tables, sofa areas and some plants to break up the design So some good and some bad you can choose

We’ve been here twice in a year and a half… The service is incredible. The amenities for the price are unbeatable. The location is perfect. They have 5 star service. The restaurants aren’t world renowned but the selection is everything you could ask for; steak, fish, chicken, chips, fries, desserts and drinks. If you’re staying, spend the extra for gold level so you get the real 5 star experience. Again, there may be nicer or fancier hotels but if you want to be comfortable, and not break your bank, come here. The only thing in my opinion that could be better is the massage service. My husband disagrees but we both agree that the hydro circuit is bliss. We played tennis, room service most nights, and had our car valet’d for the price of a Marriott with WAY BETTER SERVICE. The staff is friendly and speaks multiple languages. They don’t make you feel uncomfortable and they're just grateful and happy. We love it here. If you have children, we definitely recommend this hotel. They have amenities for both you and them.

My wife, two kids, both 15, and I are currently staying at the hotel. Would rate this as no better than decent 4*. Biggest complaint is how cold the pools are……literally unbearable and never experienced anything like it. No one uses the pool as it’s far too cold despite the fact it’s advertised as ‘heated’. Really disappointed for the kids and being unable to use the main facilities for an entire holiday is unacceptable!