Alua Suites Fuerteventura - All Inclusive

One of the best hotels we visited in Fuerteventura. Tasty food, good drinks, swimming pool, comfortable bed, super clean. Really good vibe and nice staff, always ready to help you.

Visited during June as a family of three. It's a lovely hotel that's well spaced out, it has several pools, including one for activities, one for adults only and two for kids to play in. Alua suites has a nice range of activities during the day and they don't go around pestering people like other hotels. Night time entertainment is a bit mixed, you have live singing near the restaurant and a kids mini disco followed by the main show in a theatre style room (which is beyond odd). Room wise, they are large suite style room with balcony and mini fridge, they have a large wardrobe for storage. They have no cooking facilities beyond a kettle, which is fine given all-inclusive. Food wise is lovely! Plenty of choice and each night is themed, all well cooked and hot. A couple of nights like anywhere else was a bit meh, but that's okay! Drinks are all included except premium spirits, surprisingly some like Johnny Walker red and captain Morgan is included. They have freshly made cocktail of the day, other standard cocktails out of a machine. San Miguel on tap along with wines plus sangria. Overall would fully recommend Alua suits, a nice solid 4 star, clean, well located hotel.

Absolutely dreadful place. This was our third stay here and the decline in the rooms, facilities, customer service and attitudes of staff is sad to see. The room we had had no working air con, the shower would not drain so overflowed onto the bathroom floor, TV not working, fan over bed squeaked so loud it could not be used. The room was unbearably hot on a night we simply could not sleep. We had the same set of towels for our whole 5 day stay and despite asking each day for them to be replaced as they were wet and dirty they were not. Housekeeping simply slung them over the top of the shower. Room was not cleaned properly and the previous occupant had obviously drawn on mirror which we could see when it steamed up as well as a sticky drink that had been spilled on the floor. These were there the whole stay so housekeeping clearly not doing their job properly. The shower base had clearly been painted over at some point at it was peeling and flaking and ingrained with dirt, it was disgusting. Reception did not want to know about the issues and kept promising to fix but never did. I spent more time in trying to get someone to help than I did enjoying my holiday. You can only get drinks in plastic cups in exchange for a token from reception and then have to either keep hold of the cups or exchange back again for another token. It was like a bad 2 star all inclusive. Very little variety in food at the MFC lounge for breakfast and lunch. The only good point of the stay was the excellent food and wonderful, friendly staff in the MFC restaurant on an evening. Maybe Reception could take some tips from them and their eagerness to help! Hell would freeze over before we would visit again.