Paula E
12. januar 2025
We loved corralejo firstly. Gorgeous resort, loads of lovely bars and shops all within walking distance. Will defo go back. H10...what a mixed bag. I'll start with the things we weren't impressed with. The main bar. This is basically in the reception/foyer. Once evening hits and the 1 hour 'entertainment' is over, that's the only place to drink. We were AI but went out every night. The staff are nice and all inclusive includes premium drinks...everything you can think of really which was good. Food is OK. We found lunch better than dinner tbh. Nice pool bars with food available at the quiet pool. The room was nice and big. Sofa bed in the lounge area was a bit grim though after we pulled it out after we were checking if something had fell down the back of it. The bathroom was nice. Included all toiletries, toothbrush etc. We were on the ground floor, right by the 'lively' pool. Realised on our last day that we had jewellery, money and our car keys taken from our room. Not sure by who but we spotted a woman early morning midweek who we thought was in a cleaners uniform outside our patio but she ran off when she realised I'd seen her. Didn't think anything of it but noticed things were missing each day halfway through our hols. Just little things so you didn't really think anything of it like a little necklace one day, cheap earrings the next. €25 from my bag but again, just thought I'd mislaid/lost them. Final day, packing our suitcases I had a packing bag with bits and bobs in which I left on the coffee table and my car keys from home (left car at airport in uk) it was only when I realised they had gone that the penny dropped that those items weren't mislaid, they'd been taken. Reported to reception but they weren't interested as we didn't get a safe. We didn't take much cash...about €50 as we were AI and use our cards (but they were always with us). It did leave a sour taste especially as the hotel weren't interested. Sorry, but if you're paying £1300 each, a safe in your room should be free of charge. There was work going on too and we chatted to a couple who were put in a room right next door. The wife was unwell and they came away for a rest and peace and quiet but they had a right time of it trying to get moved. It took about a week for the hotel to give them another room. I understand work needs to be done but don't put paying guests right next to all the noise/drilling/dust. As I say, we love Correljo and H10 hotels usually but we wouldn't come back. Price just doesn't justify the experience.
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