Ascos Coral Beach Hotel anmeldelser

We stayed in this hotel from 15th July for 1 week. Upon arrival we were greeted by reception. Checked in easily but had to struggle with bags and suitcases up to our room. The room was ok and clean! The maid came in everyday for us which was good. It was not the best but we didn't complain as we was hardly ever in the room only to sleep! Food was acceptable and was always hot. The pool was what we thought was the best asset of the hotel.. Until I got a really bad ear infection that I had to go to a doctor. There was no rep around to ask for help when calling a doctor and the receptionists had no clue so we went to the walk-In clinic in coral bay. The doctor told us it was from the pool and tbh I am not surprised they did not clean it once when we were there. I spent 2 days on a drip so that I didn't miss my flight back home. My girlfriend had to run back and forth to the hotel with no help what so ever from the rep. My girlfriend explained to her that she had to get a taxi back and forth from the hotel by herself and that the doctor told her it was from the swimming pool. The rep argued against it and said that it wasn't. I am honestly so shocked with how we was treated in this incident and we will not be returning to the ascos hotel because of this. I thought that reps and staff were there to help you. Obviously not in this case! We even had to ask the receptionist where the beach was because the rep was no where to be seen the whole holiday!