Gæstebruger
23. juli 2024
Good location 6 minutes walk from main railway station and 3 minutes to metro. Friendly check in, reception area all functional rather than luxurious. Our room was as expected, a scandi take on a budget hotel room. We had a family room, but the air conditioning was faulty and the room was boiling hot. The next morning we asked them to fix it and they said they had, but they hadn't, also they knew in advance there was a problem with this room but let it to us anyway...not impressed. Getting back to the hotel late evening we demanded a change of room, they said not possible as fully booked. Not true as it turns out because eventually they did change our room. Poor customer service I am sad to report. Breakfast average. This is one of the less expensive (still expensive though!) in central Copenhagen. Now I know why.
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