Gateway Coonoor

The Villa, The view, The gardens, The flowers, The spa, The sumptuous breakfast, The staff, especially Satish and Sailesh and the welcome spicy drink... All brilliant .Did not go out. Walking distance to Moddys and Sims park. The ducks walking past, the telescope watching stars...

Gateway Coonoor is at an excellent location, and a comfortable distance from the Coonoor market. It is a heritage property with complete British Colonial architecture, and one of the coziest I have stayed at. The check in process, was smooth and personalized, and though we reached 2 hours before check in time, we were graciously accomodated. The property has huge expansive lawns with the 32 rooms of different categories spread over it making it a very quaint setting among the greens. The service is relaxed but has the signated TAJ hospitable DNA and scores highly because the whole staff is extremely attentive and polite. The gym is small, but it is a great workout to walk down to the market and come back up to the property, if you love to go on long walks. Plus amazing places to eat and shop within a 300m radius. Food is nice and decent, and the breakfast is a buffet, though they have an extensive menu for lunch dinner and in room dining. The rooms are big with spacious toilets and done up in the classic English style with high ceilings. Since the property is more than 100 years old, no 2 rooms would be exactly similar. Special mention to Kamesh, Even, Brito, Shailendra and Prakash, you all made the experience all the more better.

Our stay at the Gateway Coonoor was great. We enjoyed the hospitality of the staff and complimentary foot soaks provided to us in our rooms. Had some snacks kept at the room, been made complimentary, it would have been awesome. We also enjoyed the food at the hotel and the heritage walk. Had the heritage walk been combined with some knowledge of history of the hotel and rooms, it would have been even better.

Taj Gateway Coonoor - Good location and a heritage property. Enjoyed our family stay at Gateway Coonoor. November is not a great month to visit Coonoor, it was cloudy and raining, the mini rail trip was a disappointment because of weather. Feb to April is the best time to visit Coonoor.

Overall a very good experience at the well maintained heritage property with curated garden and greenery. Good location with good options on activities within the premises as well as around in the nature. Especially the recommended visit to the tribal villages of Irula & Kurumba deep in the Forest through less travelled roads and the tea gardens with a nice trek in the nature was a welcome experience worth recommending. As known the food was good and the staff courteous true to the IHCL values.

The rooms (Deluxe Suite) are very nice. They are large and spacious rooms. Some more furniture/space to keep things would be good to have. The bathrooms are very dated and need an upgrade - some pain job and repair job, a towel rack, napkin holder would be nice to have. The food is excellent, the staff is excellent. We had a wonderful stay.